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Luxury prides itself on intuitive service: anticipating what a guest needs before the guest articulates it — or even knows they need it, but there is one area where the industry consistently falls short: accessibility…
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Hilton’s Why We Gather report, produced with Ipsos, explores how travellers increasingly value transparency and community impact
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In late January, I pushed open a frosted door in Mayfair, London, and entered a different world, engulfed by the intoxicating scent of yeasty bread and caramelized sugar. I was 7 miles from my home in North London, yet I was mentally on vacation: at…
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The resort operator is using Estuary Power’s newly completed Escape Solar and Storage Project to power its electricity needs and support its renewable energy goals.
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For most hoteliers, seasonality means fluctuating demand and shifting rates. For Arctic SnowHotel & Glass Igloos in Finnish Lapland, seasonality defines the business…
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Spain’s Riu Hotels & Resorts has shown its leadership in the environmental space, by having all of its operating hotels certified under the ECOSTARS programme.
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As managing director of Exclusive Collection, Danny Pecorelli oversees one of the country’s most distinctive luxury hotel groups, with a portfolio that spans country house hotels, a gastro pub, destination spas, Michelin-starred dining, golf…
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I have to say, I really find it disappointing that hotels play these kinds of games, especially over longer periods of time…
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Every winter, one of the most unusual hotels on Earth rises from the frozen Torne River in northern Sweden. Built entirely from ice and snow, ICEHOTEL in Jukkasjärvi is remade from scratch each year. And when spring arrives, it melts back into the…
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In the United States, food and beverage trends don’t just shift, they erupt, rewriting the rules of how we cook, sip, and gather. The question for 2026 isn’t what’s next, but how fast we’re willing to follow…
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Global hotel and hospitality operators now face growing pressure to align with new climate governance and adaptation standards following recent decisions at COP30 in Belém, Brazil.
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A set of atmospheric water harvesting solutions, described by Shanghai developers as the world's first comprehensive solution of its kind to provide green and accessible drinking water worldwide, has been unveiled recently…
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A family-run inn that began as a miners' tavern in 1567 has become one of Austria's most remarkable alpine escapes.
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Five-star hotels often justify their exorbitant prices by offering a suite of high-end amenities, like plush robes, pillow menus, concierge services, and more.
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Can this UNESCO World Heritage site grow its tourism economy without destroying its fragile environment? Here’s how resorts and operators are answering the question.
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At IHS London 2025, accessibility experts Ed Warner MBE and James Dixon-Box joined Hotel Designs Editor Sophie Harper to explore how hotels can communicate accessible design more clearly – from online information to staff training – and why doing so…
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Luxury hospitality is facing an identity crisis with too many hotel brands becoming “homogenous”, according to Wild Origins Founder Neil Jacobs.
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Imagine this: your hotel has switched to renewable energy, eliminated single-use plastics, and buys local. You proudly display your sustainability credentials online. Yet when guests leave reviews, your “eco-friendliness” rating is mediocre…
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