‘Real experiences’: Mondrian Hong Kong general manager on why community matters
Dirk Dalichau explains how a hotel’s message should be welcoming not just for guests but also for a city’s wider community
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Has personalisation become an overused buzzword in hospitality?
Boutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
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4 hidden risks that trip up Caribbean hotel buyers
Caribbean hotels and resorts have delivered some of the strongest performance in the hotel industry over the past several years, making the region increasingly attractive to investors. But many of the assumptions that apply to underwriting U.S…
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Regenerative hotels: How hospitality is moving beyond sustainability
Regenerative hotels aim to go beyond reducing harm by restoring nature, strengthening communities and keeping more tourism value within destinations.
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Inside The Nuclear Bunker Becoming Canada’s Strangest Luxury Hotel
An underground Cold War shelter in Nova Scotia is being converted into 50 private suites, with plans for a spa, gourmet dining and enough food, water and power to operate for months behind sealed blast doors…
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Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it once it goes live…
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150 million foreign visitors are checking into China’s budget hotels
A manager at an ibis hotel in Zhangjiajie says that going to work these days feels a little like “walking into the United Nations.”
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Regent Taipei becomes first hotel to recruit foreign technical staff
Regent Taipei has become the first hotel in Taiwan approved to hire foreign technical personnel under a newly expanded government employment scheme, the Ministry of Labor said today.
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Middle East weakest performing region for hotel operators
The Middle East was the weakest-performing region for the world’s largest hotel operators, as the Iran war dented otherwise strong global results this earnings quarter.
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Childphobia and the rise of child-free tourism in hotels in southern Gran Canaria
They are conceived as parents' problemand there is no awareness that the children. They are not only children of their parents, but they are also children of society. And they make noise, they cry, they fight… which means the upbringing…
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Hotels face new EU sustainability requirements
European Union sustainability regulations are creating new compliance requirements for hotels, with businesses facing stricter rules on repairs, packaging waste and environmental claims.
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Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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Nick Jones built Soho House. Now he wants to fix luxury hotels
Described as the hotel that would exist if Claridge’s and Chiltern Firehouse had a baby, St Clement is the new London venture from Nick Jones, his first endeavour since stepping back from Soho House. Hannah Twiggs goes to meet him to discover why…
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Hotel safety takes centre stage after UK incidents
UK hotel incidents have renewed focus on safety, security and stronger emergency procedures to protect guests and staff.
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Cruise ships are much less taxed than hotels
Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
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Emirates launches world's most comprehensive travel insurance
Emirates has become the first airline in the world to offer Comprehensive Travel Cover, an industry-first travel insurance product that handles it all, including medical cover for conflict-related incidents, backed by airline-managed hotel…
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Why African Hotels Need Entrepreneurial GMs
Look at the African hospitality space today, and you’ll see an incredibly vibrant picture. After all, the sector is scaling faster here than in almost any other region globally…
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Centinel Public Partnerships and IHG selected as partners for US Air Force Lodging
Centinel Public Partnerships LLC (Centinel) and IHG Hotels & Resorts (IHG) have been selected by the Department of the Air Force (DAF) as its commercial partners to own, develop and manage on-base lodging across U.S…
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