New York City bans hidden hotel fees and surprise charges
The rule requires hotels operating in, or marketing to, New York City to show the full price upfront, including mandatory fees and credit card authorisations.
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Make Your Family Trip to Japan Stress-Free with Celestine Hotels Parent Time Service
Mitsui Fudosan Hotel Management has rolled out a new service aimed at enhancing the travel experience for international families visiting Japan. The service, Parent Time, is designed to cater to the needs of parents traveling with children…
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Riu Hotels Declares Sustainability Lead
Spain’s Riu Hotels & Resorts has shown its leadership in the environmental space, by having all of its operating hotels certified under the ECOSTARS programme.
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IHG taps McDonald’s VP to guide artificial intelligence strategy
With deep technology expertise and franchise understanding, Wei Manfredi joins IHG as senior vice president of AI and architecture.
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Beginning of a New Era for Europe’s Spas
In 1995, the European Spas Association was founded in Brussels – a milestone that fundamentally changed what European spa and health resorts stand for.
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Costa del Sol tourism revenue hits record €21.8bn despite dip in hotel stays
The province’s tourism chief has hailed a shift toward "quality over quantity," as rising visitor spending offsets a cooling in traditional occupancy rates
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Govt Plans $4 Billion High-Rise Redevelopment of New York’s Roosevelt Hotel
Pakistan will pursue a high-rise redevelopment of the iconic Roosevelt Hotel in New York through a joint-venture privatization model, aiming to attract $3-4 billion in investment and boost the value of its stake by up to 250 percent…
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Hotels face new climate‑governance rules after COP30
Global hotel and hospitality operators now face growing pressure to align with new climate governance and adaptation standards following recent decisions at COP30 in Belém, Brazil.
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International Tourist Arrivals up 5% in the First Nine Months of 2025
International tourist arrivals (overnight visitors) grew 5% in January-September 2025 compared to the same period in 2024 and 3% above pre-pandemic year 2019.
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Amenitiz raises $45M to empower independent hotels with AI management
Independent hoteliers and smaller property managers throughout Europe have struggled with using multiple disconnected tools and outdated software that do not meet their specific operational needs.
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Jacobs issues candid warning to luxury hotel brands
Luxury hospitality is facing an identity crisis with too many hotel brands becoming “homogenous”, according to Wild Origins Founder Neil Jacobs.
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Why Your Hotel’s “Eco” Rating Might Not Be About Sustainability At All
Imagine this: your hotel has switched to renewable energy, eliminated single-use plastics, and buys local. You proudly display your sustainability credentials online. Yet when guests leave reviews, your “eco-friendliness” rating is mediocre…
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Serbia Seeks to Fast-Track Trump Hotel Project Backed by Kushner
Serbian President Aleksandar Vucic’s governing party drafted a special law to push through a real estate project, championed by Jared Kushner, Donald Trump’s son-in-law, on a historic site.
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Icons discuss disruptive sharing economy, innovation
Three HICAP legends opened the conference by discussing their careers as well as technology and emerging markets.
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Hotel subscriptions are becoming popular but are they worth it
With industries like airlines to chain restaurants now selling subscriptions to their regular customers, hotels have become the latest to enter this space with membership programs in which one can pay a monthly or annual fee to get access to…
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KOKO HOTELS and Hotel Wing International Unite Under a Single Brand
Polaris Holdings Co., Ltd. and Minacia Co., Ltd., which merged in December 2024, announce the integration of its three original brands, KOKO HOTELS, Hotel Wing International and Tenza Hotel. As of September 2025, all are operated under the unified…
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New Umrah rules: Pilgrims from UAE must now pre-book hotels, transport
Umrah operators in the UAE are urging pilgrims to pre-book their transport and accommodation when applying for visas, as Saudi authorities tighten measures to regulate pilgrim movement.
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Helsinki ranked the world’s most sustainable tourist destination for the second year in a row
For the second year in a row, Helsinki has been ranked first in the Global Destination Sustainability (GDS) Index. The latest results were published on Tuesday 23 September.
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