Why African Hotels Need Entrepreneurial GMs
Look at the African hospitality space today, and you’ll see an incredibly vibrant picture. After all, the sector is scaling faster here than in almost any other region globally…
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Why African Hotels Need Entrepreneurial GMs
Look at the African hospitality space today, and you’ll see an incredibly vibrant picture. After all, the sector is scaling faster here than in almost any other region globally…
read more
Costlier flights, hotels divide US summer travel into haves and have-nots
Rising airfares and hotel rates are making budget-conscious Americans delay or cancel summer trips while wealthy travelers are holding fast to vacation plans despite higher prices.
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Google just filed lodging under the same commerce rail as sneakers and groceries
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Hotels strive to be found as AI models conduct travel search
With people increasingly adopting AI to help plan their vacations, hotels are working to make sure that you check them out—and check in.
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Booking site crackdown failed to cut online hotel prices – but unlocked cheaper deals offline
A major French policy designed to make hotel prices more competitive online may not have worked as intended, but it did unlock cheaper deals for customers booking directly with hotels.
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Business travellers adapt in the face of soaring hotel rates, according to HotelHub Q1 data
HotelHub, the leading hotel booking technology provider for travel management companies, has released its Q1 2026 edition of the HotelHub Index, revealing significant hotel rate inflation in the first three months of the year…
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New York Hotel Bookings Are Showing No Sign of World Cup Boost
New York’s hotel industry has spent years dreaming of this year’s FIFA World Cup as a cash cow that will fill the city with free-spending visitors. But seven weeks before kickoff, hoteliers are increasingly worried about the lack of a tournament…
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Geopolitical tensions deepen hotel industry divide
The global hotel industry is entering a more volatile phase as geopolitical tensions add fresh uncertainty to an already fragile operating environment.
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How AI is transforming trip planning and hotel discovery
AI platforms like ChatGPT, CoPilot and Gemini are increasingly popular tools for planning travel. Unlike traditional search which delivers pages of results, AI narrows down the selection.
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Hotels Technology AI Implementation Getting Search Strategy Wrong in 2026
Hospitality tech leaders argue hotels are implementing AI incorrectly by prioritizing search optimization in 2026. Industry experts say the sector needs fundamentally different strategies to unlock AI's true potential…
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Luxury Hotel Rate Inflation: What Is Driving This Frustrating Trend?
Across the board, we’ve seen a lot of inflation in recent years, particularly since the start of the pandemic. Admittedly inflation hasn’t impacted all parts of the economy equally.
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AI in Hotel Accounting: Separating Table Stakes from the Next Wave
The article separates proven AI capabilities like AP automation from emerging tools like natural-language queries, helping finance teams evaluate vendor claims.
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The Algorithm Can't Say Welcome: Why Hospitality Still Needs a Human Face
Industry research shows 70% of hotels report guests still prefer human interaction for check-in and complex requests, despite AI efficiency gains.
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Agentic Hotel Bookings: What Are We Actually Talking About Here?
'Agentic booking' has become one of those phrases everyone uses and few define, it sounds futuristic, powerful, inevitable, but when you listen closely, people mean very different things.
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Are Points Programs Ruining Luxury Hotels? This Seems Like A Bad Take…
Publication Air Mail ran a story entitled “The Bonvoy Problem,” with the subheading being “Points programs are destroying the luxury-hotel experience. Can anything stop the freeloaders?”
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When the System Starts Thinking for You
The hotel’s revenue manager arrives at 8:47 on a Tuesday morning, her screen is already populated with recommendations, pickup has been analyzed and competitor rates have been scanned.
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Dubai hotels urged to hold rates after Iran war occupancy drop
Dubai hotels are being urged to hold the line on pricing as the Iran war disrupts travel. Industry experts are warning that sharp discounts or sudden price hikes could damage the emirate’s carefully cultivated image as a premium global destination…
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OpenAI's 'stunning admission': Maybe people don't want to book stuff inside ChatGPT
Not so long ago, OpenAI would announce a grand expansion, and stocks in the relevant sector would swoon. Now, the opposite is happening.
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