Hotels are building the future. Can government keep up?
I wonder whether the Treasury fully understands what a hotel is becoming…
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Count Your Missed Calls Before You Buy Phone AI
Exclusive Feature: If you run a small hotel, someone has probably tried to sell you an AI that answers the phone, and the pitch may have opened with a figure about how many calls hotels miss.
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Personal AI assistants could be re-shopping ‘landmine’ for hotels
Here we go again. Just as the hotel sector starts to figure out how artificial intelligence (AI) search works, along comes another development: the rise of personal AI assistants.
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mrp hotels Expert Paper 2026 – Guidance for the hotel property market of tomorrow
With 497.5 million guest nights, German accommodation providers once again reached a record high in 2025…
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Why Hotels Need More Than Another Dashboard to Turn Operational Data Into Timely Action
A dashboard can be beautifully designed, updated in real time and still have almost no impact on the operation. Information is not a decision. A decision is not execution. And none of it matters if the guest in room 614 still has no hot water while…
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Global hotel rates continue rising in 2027 as resilient demand and inflation drive prices higher
Uncertainty around the conflict in the Middle East and rising airfares create a more uneven picture across regions, with Amex GBT forecasting rates as ranges for the first time
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Why London Hotels Are Switching to Dynamic Pricing
London is an unusually difficult city in which to set a hotel room rate and leave it alone. Demand does not simply rise in summer and fall in winter…
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Qatari Sheikh Owes London Hotel £458,000 in Unpaid Bills, So Court Lets It Sell His £23,500 Fiat
A £458,000 hotel judgment, a £23,500 Fiat and one of London's most famous luxury hotels have collided in an extraordinary court dispute involving a member of Qatar's ruling family.
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UK tourist tax could do 'more harm than good', hotel bosses warn
A group of Bristol hotel bosses is warning that taxing visitor overnight stays could do "more harm than good" and are calling to be involved in any changes across the region.
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Has personalisation become an overused buzzword in hospitality?
Boutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
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Are AI-powered RFP Responses Really Good for Hotel Group Sales?
While the new tech might help hotel salespeople respond quicker, their pitches might not stand out.
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150 million foreign visitors are checking into China’s budget hotels
A manager at an ibis hotel in Zhangjiajie says that going to work these days feels a little like “walking into the United Nations.”
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Robots are asking for tips. But who actually gets the money?
Machines are sticking out their digital palms. Your reaction could help shape the future of the service industry.
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Middle East weakest performing region for hotel operators
The Middle East was the weakest-performing region for the world’s largest hotel operators, as the Iran war dented otherwise strong global results this earnings quarter.
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Why Chinese hotel stocks are falling despite record expansion
Hotel groups’ revenue growth is increasingly diverging from franchisees’ profitability.
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Hotels warned on AI readiness as tools gain traction
Access Hospitality has warned that many hotels are not ready to use artificial intelligence effectively, limiting the value they can get from AI tools.
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Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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Korea orders suspensions for hotels hiding rates or overcharging guests
Korea will impose an immediate five-day operational suspension on hotels and lodges caught price-gouging or failing to transparently list their rates, the Ministry of Health and Welfare said Monday.
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