How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
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How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
read more
Google’s Removing Elements From Hotel Search Results in EU to Comply With the DMA
Google has announced that it’s running a test which will see it remove various elements from its search results for hotel queries in Europe, which could impact hotel marketers.
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Direct franchising is proving to be a successful expansion strategy for Wyndham Hotels as it grows its presence in China.
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Expansion gathers pace at Radisson Hotel Group
The group announced the latest additions to its growing Radisson Individuals portfolio, with the openings of The View Hotel Folkestone, a member of Radisson Individuals and Stanhill Court Hotel, a member of Radisson Individuals…
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Is Franchising the Key to Success in the Hotel Industry?
Franchise agreements are a common strategy in the hotel industry, offering a pathway for rapid expansion without the need for significant capital investment. Under a franchise agreement, the franchisor (the hotel brand) allows the franchisee (the…
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Growing synergies between hotels and casinos
Major hotel brands are establishing loyalty and distribution partnerships with casino operators. Jon Lucas, chief operating officer, Hard Rock International, explained: “Database in our world is king. It's so critical to our success and these…
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IHG builds Garner brand in Europe
In just a short time since it was launched, IHG has gained considerable traction with its Garner hotel brand, designed specifically to support conversions
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Hilton signs two Spark hotels in Austria
Hilton's Spark brand is one of the fastest growing new brands in the market, and is now growing across Europe with new signings in Germany and Austria
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A BEACH resort dubbed the "North Korean Benidorm" is set to welcome its first guests – and even Brits could be welcome.
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How a Provençal farmhouse became a local hotspot
The Mas Candille hotel, which now boasts a Clarins spa and Michelin-star chef, is the coolest place to stay in Mougins, says Lisa Grainger.
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Radisson Hotel Group boosts Türkiye presence
Radisson Hotel Group adds seven hotels, including six signings and one opening, in the Turkish market in the first half of the year. These development milestones bring the Group closer to reaching 100 hotels by 2030…
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Small Indian hotels dream big with foreign locales
In June, global hospitality technology company Oyo launched its first luxury hotel in Dubai—Palette Royal Reflections Hotel and Spa—to strengthen its premium property portfolio in the Gulf region.
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Hamburg's new green hotel, events space opens in converted WWII bunker
Hamburg's latest tourist attraction, a converted World War II bunker now serving as a green hotel, bar and events space, opened to the public in July.
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Why The Luxury Hospitality Industry is Retail’s Latest Flex
While luxury fashion houses like Chanel and Dior have been operating seasonal popup stores for over a decade, the concept has, of late, evolved into more experiential partnerships with the hospitality industry…
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With just 11 tents, ENVI SISINI Serengeti promises guests luxury, adventure, and quintessential African wildlife experiences in a leading safari destination.
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Oyo Launches Premium Vacation Rental Homes in UK
While Oyo's global expansion plans had been on pause mode during Covid, the hospitality company now seems to be diversifying its geographic footprint.
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Spark by Hilton to make European debut in London’s Romford
Hilton is to add the first UK property under its Spark by Hilton brand…
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Mandarin Oriental Mayfair unveils uniform designs
Mandarin Oriental Mayfair has unveiled the designs for its uniform, ahead of the hotel’s long-awaited opening.
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