Why London Hotels Are Switching to Dynamic Pricing
London is an unusually difficult city in which to set a hotel room rate and leave it alone. Demand does not simply rise in summer and fall in winter…
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Qatari Sheikh Owes London Hotel £458,000 in Unpaid Bills, So Court Lets It Sell His £23,500 Fiat
A £458,000 hotel judgment, a £23,500 Fiat and one of London's most famous luxury hotels have collided in an extraordinary court dispute involving a member of Qatar's ruling family.
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UK tourist tax could do 'more harm than good', hotel bosses warn
A group of Bristol hotel bosses is warning that taxing visitor overnight stays could do "more harm than good" and are calling to be involved in any changes across the region.
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Has personalisation become an overused buzzword in hospitality?
Boutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
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We desperately need more negative hotel reviews
When you read a restaurant review, you expect it to be critical. The same is true of theatre reviews, which often reward shows with one star. The same can not be said for the travel industry…
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Luxury hotel boss behind Six Senses lands major new role - taking charge of iconic London hotels
Neil Jacobs has been appointed CEO of a new global luxury hotel group, with some of London's most exclusive addresses among its foundations.
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Government vows to make business rate valuations for pubs and hotels fairer
Review will look at improving system for English and Welsh hospitality venues before next revaluation date in 2029
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UCB buys Cube hotel in £15m hospitality plan
A university has bought a recently-closed hotel and restaurant as part of a £15m investment programme, aimed at expanding hospitality training and creating more than 150 jobs across the city.
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Claridge’s First Book Shows How It Became the Grand Dame of London Hotels
The famed locale just announced its first authorized biography. The ultimate insider’s guide to Claridge’s is finally here.
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Hospitality Is Losing the First Job That Teaches People How to Work
The UK is confronting two workforce problems at the same time. Nearly one million people aged 16 to 24 are not in education, employment or training, prompting plans to expand work experience and employment support. Meanwhile, hospitality businesses…
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Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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Invest in Wellbeing launches to help hotels unlock spa membership revenue
Invest in Wellbeing has launched to help independent and boutique hotels generate recurring membership income from underused spa and wellness facilities.
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Hospitality Firms Urged to Maximise Apprenticeship Funding Before Deadline
Hospitality firms across the UK are being encouraged to accelerate their apprenticeship plans to take advantage of existing funding opportunities before major changes come into effect later this year.
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Is it ever OK to lie to get an upgrade in a hotel or on a flight?
Hotel staff know guests stretch the truth, and for years, many didn’t mind. But as social media influencers encourage more guests to fib for an upgrade, the industry risks reaching breaking point
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What a British etiquette expert would never do in a hotel
From noisy corridors to thieving toiletries, William Hanson reveals the hotel habits that horrify him most.
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Hilton walks away from UK’s largest Hampton on the eve of opening in Manchester
Hilton has abandoned plans to operate what was set to be the United Kingdom’s largest Hampton by Hilton, just weeks before the doors of the Manchester city-centre tower were due to open to guests.
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Premier Inn owner to cut 3,800 jobs in UK and Ireland under five-year plan
Whitbread, owner of Premier Inn, has announced plans to cut about 3,800 jobs in the UK and Ireland as part of a new five-year strategy to achieve £250 million in cost savings.
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Father and sons face off in court for €400m hotel group control
The High Court has ruled that a bitter family dispute over control of the multimillion-euro O’Callaghan Collection hotel group must go to arbitration, writes Helen Bruce.
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