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Three very different hotel organisations - an owner‑operator, a third‑party manager, and a brand affiliation group - are demonstrating how decisive leadership can reshape portfolios, strengthen performance, and prepare businesses for a demanding…
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The UK Building Safety Act was introduced in 2022 to enhance building safety regulation in response to the Grenfell Tower fire tragedy. Although widely supported, it has resulted in higher costs and longer timescales…
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This annual market report from Hotel Owner delivers a comprehensive analysis of the UK hotel market, ranking the top 50 UK-registered hotel businesses and assessing the economic and operational forces shaping the sector. By examining scale…
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As managing director of Exclusive Collection, Danny Pecorelli oversees one of the country’s most distinctive luxury hotel groups, with a portfolio that spans country house hotels, a gastro pub, destination spas, Michelin-starred dining, golf…
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She and daughter Sydney have teamed up to transform the 1625 landmark
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Sex, drugs, drinks – and great connections. Bar workers report from the frontline of the midnight shift
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The lines are the city’s top hotels and the weapons are Chantilly cream and croquembouche, as celebrity chefs compete to feed our appetite for fancy cakes
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London’s high-end hotel market is heading into its heaviest period of new openings in more than a decade, raising fears that a wave of luxury room supply could outstrip demand and put pressure on prices in one of the world’s most expensive cities…
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Gordon Ramsay's restaurant empire has axed nearly 200 jobs after recording a loss of £13.2 million over last year…
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Hotel management company Grand Metropolitan Hotels (GMH) has acquired London-based Signature Hotels for an undisclosed sum.
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High-end storage units for supercars, fine art and wine to launch in Central London, offering hospitality-grade service for affluent clients and business travellers
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Losses widened at The Savoy Hotel as it shed jobs during its latest financial year while a major renovation project started.
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Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
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From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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An iconic London hotel has been fined £300,000 after a gas safety engineer plunged down a concrete staircase in a horror fall which left him with devastating injuries…
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Describing himself as “not a strategist, but an opportunist”, Surinder Arora, founder and chairman, The Arora Group, told delegates at the Annual Hospitality Conference (AHC) 2025 that he was “optimistic about the future of hospitality in the UK”…
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Zedwell, London’s pioneering, sleep-centric hotel brand, has redefined the capital’s hospitality scene with the launch of Zedwell Capsule Hotel Piccadilly Circus, offering seamless stays from just £30 per night. Sitting directly above Piccadilly…
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Even if you're disdainful as to the validity of online hotel reviews, customer feedback that contains phrases including 'absolutely dire' and the words 'drab', 'grimy', 'smelly', and even 'disgusting', may give even hardened digital cynics pause for…
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