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This as-told-to essay is based on a conversation with Tan Hong Kai, senior butler for Marina Bay Sands Hotel. It has been edited for length and clarity.
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The Federation of Hotel and Restaurant Associations of India (FHRAI), recognized as the world’s third-largest hospitality organization, has submitted its strategic recommendations to the Ministry of Tourism, Government of India…
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A nearly three-month-long hotel workers strike in San Francisco is almost over for thousands of employees, but the fight will continue for others.
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A new $10 million careers and training platform targeting three industries including hospitality has been unveiled by Australia's Minister for Trade and Tourism Don Farrell and Accommodation Australia…
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Hotels are stacking their teams with unexpected experts that bring each property’s unique identity to life. 50 Best rounds up the most out-there roles, each helping redefine what true hospitality can be…
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When civil servants can’t find a rental because tourists snatch them all, where are they supposed to go? This glaring issue impacts teachers, police officers, doctors, and firefighters, particularly on islands and other hot summer…
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We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
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The growth of internet-based platforms arranging jobs for auto-entrepreneurs in hotels, restaurants and the medical sector has thrown up questions over their employment status.
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The hospitality industry has faced two big workforce challenges since the start of the pandemic. The first has been one around costs with inflation driving wages up, putting a strain on the bottom line. The second has been less talked about and is…
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As far-reaching as the vision of Saudi Crown Prince Mohammed bin Salman is, the fruit of his efforts is becoming apparent. The kingdom aims to provide tourists and visitors with the royal treatment through a first-of-its-kind seven-star hotel…
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If you visit a hotel owned by Germany’s Aroundtown in the not-too-distant future, you might find the check-in experience managed by a hologram. Real estate investor Aroundtown, which holds around 80 hotels in its diverse, pan-European portfolio –…
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The US hotels workers’ union remains locked in a dispute with hotels over wages, staffing levels and other issues with seemingly no end in sight.
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Hospitality jobs have long kept struggling artists, actors and musicians going. When those gigs go, the arts are diminished too.
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The most effective strategy for attracting and retaining leadership talent will be offering wealth creation opportunities, such as equity participation, profit-sharing models, or even long-term incentives tied to the company’s growth and success…
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Restaurants, coffee shops, cafes and other hospitality venues will be banned from withholding tips from their staff from today in a major boost for millions of workers.
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The hotel industry is a vast and rapidly evolving sector, offering a wide range of career opportunities for individuals with the right education and skills. Whether you’re just starting your research or looking to advance your career further…
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The UK hospitality and tourism sector is battling a critical talent shortage – with 86% of people in Birmingham believing the sector only offers short-term career opportunities.
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Junior staff and management will live in seperate buildings, and RAK says the campus will prioritize wellbeing.
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