10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
read more
Hajj Kicks Off as Hotel Developers Target Religious Tourism Boom
Religious tourism is Saudi Arabia's largest international travel segment. Expect more investment from developers, investors, and the government.
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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Langham Hospitality Group CEO Bob van den Oord talks approachable luxury
When Bob van den Oord first joined Langham Hospitality Group (LHG) over 20 years ago, the group had five hotels and a handful of people working out of its Hong Kong office. “Today, we have 32 hotels around the world, four brands, over four…
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How to Hire for the Hotel of Tomorrow: The Biggest Changes in Hospitality Jobs
Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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Hotel Tech-in: The steam technology heating up hotel meals
Swiss food technology company Kitchenless is bringing its steam-heating system to hotel kitchens in the U.S.
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I used a hotel concierge, it's the best travel hack ever
Free toiletries and tea bags aren't the only perks of staying in a hotel - this traveller uncovered a benefit that can be a holiday life-changer.
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Nearly half of the projects in Europe’s hotel pipeline are under construction at Q1 close
Europe’s hotel pipeline reached 1,683 projects in Q1 2025, with strong growth in renovations, upscale segments, and new project announcements.
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Airbnb unveils revamp as it expands ‘beyond stays’ to challenge hotel sector
The property rental firm has announced a major expansion of its services as it aims to further challenge hotels.
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Secret Service, 1,000 hotel rooms and The Beast: How US presidential overseas travel is planned
Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how it’s actually being used so far might be “contextualized marketing”.
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4 ways hospitality HR teams are taking the lead
The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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Marriott CEO on instability, the biggest hurdle for developers
At an event for Marriott’s millionth open room in the U.S., Anthony Capuano talked exclusively to Hotel Investment Today about NUG, tailwinds and the power of conversions.
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Glion Institute of Higher Education appoints Philippe Vignon as General Director
Glion Institute of Higher Education has announced the appointment of Philippe Vignon as its new general Director, effective June 16, 2025…
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Booking.com phish uses fake CAPTCHAs to trick hotel staff into downloading malware
A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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What are the 2025 must-have uses of AI in hotel marketing?
Recently Revfine asked its Panel of Digital Marketing Experts the question What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)…
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10 highest-earning hospitality companies in the world
From Marriott to Hilton and MGM Resorts, we present the most profitable hospitality brands in the world in 2024
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