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Loyalty is a currency they use differently, in the UHNW and UHNW+ world, loyalty looks nothing like it does in traditional luxury.
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Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it.
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For Cuba's tourism sector, which has been struggling recently, a significant shift is underway: the government has approved a new policy that allows international hotel chains to lease properties owned by the state…
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Airbnb has said it wants to “aggressively” expand its hotel business, and Skift has found several job openings that point to a global scale: Postings include positions for managers covering the U.S., Mexico, Canada, Europe, the Middle East, and…
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AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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In the early 2000s, the online travel landscape looked very different from today. Expedia, Orbitz, Hotels.com, Travelocity and CheapTickets all operated as independent companies, competing aggressively for consumer attention…
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A growing number of hotel companies are shifting day-to-day management activities from hotel brand managers to third-party management companies.
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Airbnb is changing its service fee structure from split to single fee, potentially positioning the company to compete with online travel agencies (OTAs) like Expedia and Booking.com. But not all affected will benefit. While it may give the…
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A five-star hotel and resort is launching its own academy for school and college leavers to nurture the next generation of hospitality professionals.
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Macroeconomic uncertainty results in investors gravitating to safe-haven markets, even as decision-making timelines lengthen
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Airbnb, the house-sharing pioneer long synonymous with offering travelers alternatives to traditional hotels, is now making hotels a cornerstone of its growth strategy. The company’s second-quarter 2025 earnings release and subsequent analyst…
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The European serviced apartment sector recorded a solid performance in 2024, supported by robust leisure demand and a recovering corporate segment. In spite of above-average increases in supply in this asset class, the occupancy levels observed…
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We are already witnessing the emergence of the Personal AI Agents. ChatGPT Operator, Google Gemini AI Agent, Microsoft Copilot AI Agent, Claude AI Agent, etc…
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Forget everything you thought you knew about career progression. For the generations now dominating the hospitality workforce, a job is no longer just a job. It’s a stepping stone in a complex web of learning, meaning, and personal reinvention. As…
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From gorilla trekking to vineyard stays, capital is pouring into Africa from billionaires, tech moguls and Middle Eastern investors who want a share of the continent’s luxury travel market.
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Last summer, tourists in Barcelona were drenched by water pistols by local residents demonstrating against overtourism in their city. In Genoa, Italy, protesters carried out a “noisy stroll,” dragging suitcases through the city to make their…
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The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
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The world economy continues to serve up dishes we would all prefer to send back. Marriott CEO Anthony Capuano told Skift recently that booking windows are now typically “sub-three weeks,” meaning under 21 days. This reflects the ongoing popularity…
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