By tag

Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating Even with the best intentions, money and talent, there's no way independents can beat the big OTA's in search and make money…
read more

Business intelligence is evolving from static reporting to custom commercial insights. For revenue managers, this means transforming how we analyze, visualize, and act on data. Here are the key trends reshaping our field…
read more

Hotel and hostel workers are being tricked into downloading credential-stealing malware by cybercriminals impersonating Booking.com.
read more

A lack of proper checks is leaving Booking.com wide open to scammers, according to an investigation by Which?.The consumer champion has called for the holiday booking platform to do more to prevent fraud on its site ahead of the Online Safety Act…
read more

Technology giveth and technology taketh away. For travel advisors, the technology provided by third-party companies that consolidate hotel commission payments has moved increasingly toward the "taketh" side over the years…
read more

Content marketing includes content and descriptions about the property, its amenities, services, calendar of events, destination, activities and attractions that are being delivered to targeted audiences through various communication and media…
read more

A new report by SiteMinder has revealed that hotel websites outperformed all other booking sources in driving revenue per booking in 2024, by as much as 60%.
read more

Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research by hotel technology specialist SHR has revealed.
read more

Shortcomings in Google’s advertising environment mean that DuckDuckGo is now the browser of choice for Scandinavian hotel chain Strawberry’s employees.
read more

Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their…
read more

The appeal of hospitality has driven a surge in transactions across Asia-Pacific in 2024, with JLL forecasting that the region will reach a record $12.2 billion in hotel deals by year end…
read more

The hotels are run by new operators with no connection to the collapsed chain, but the tourism giant is demanding they settle old debts and is refusing to allow the hotels on its website under the new name Saban…
read more

Today a global revolution is taking place, heralding a new information age, comparable to the introduction of the printing press, electricity, cars, trains and the internet. Its potential to revolutionize our world in ways previously unimaginable is…
read more

The European hotel market is leading in price parity by outperforming OTAs and Metasearch engines with more aggressive pricing, according to the World Parity Monitor by 123Compare.me, giving hotels real-time control of its pricing distribution…
read more

For years, hotels have treated their digital storefronts with all the imagination of a Soviet-era grocery. Guests faced dreary drop-down menus that reduced the art of hospitality to generic choices like “Economy Standard” and “1 Queen Bed Suite.”…
read more

Skift Research came with its much anticipated Hotel Distribution Outlook 2024. In this report, based on the wishes of both branded and independent hoteliers surveyed, Skift Research predicts that by 2030, direct digital channels will have overtaken…
read more

Les Roches and ILUNION Hotels unveil the first Hotel Innovation Barometer, offering a comprehensive look at how over 40 international hotel companies of various sizes are leveraging innovation to boost competitiveness…
read more

The launch of real-time web search capabilities in ChatGPT marks an exciting new chapter in the way we search for information online. While Google has been the default for finding quick answers, ChatGPT’s web browsing introduces unique advantages…
read more