Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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World’s first robo-staffed hotel on the way
Robots’ production in technology powerhouse Shenzhen is highly efficient and is of top quality. And, robots will soon be walking into hotels – as servants.
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There is one subtle detail that unites the world’s finest hotels: the ability to turn the impossible into an experience. It is not merely a matter of comfort, elegance, or impeccable service…
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For decades, coffee shops have represented the most visible and aspirational part of the coffee industry. Expanding through physical retail locations was widely viewed as a sign of growth, scale, and market dominance…
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Lifestyles of the rich and famous: How the ultra-wealthy spend their fortunes
A Patek Philippe wristwatch sells for $17.6 million at auction. Beyoncé and Jay-Z close on a $200 million Malibu compound designed by a Pritzker Prize-winning architect. Ellen DeGeneres flips a Santa Barbara estate for a $26 million profit in under…
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The Weighted Hotel Minibar Is Wildly Outdated
The minibar is supposed to encourage spontaneous indulgence. Sensors totally kill the mood.
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In an age of delivery apps and convenience, hotels shouldn’t overlook the minibar
The hotel minibar is dead. And even if it is not lost forever, that little fridge has not been metaphorically plugged in for some time and the nuts could do with a rearrange. I say this as someone who travels often, stays in good hotels and…
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AI on Australian travel company website sends tourists to nonexistent hot springs
An AI-generated blog on a tour company’s website has landed tourists in hot water — and not the kind they were looking for — after it emerged the “tranquil” northern Tasmania hot springs it recommended don’t actually exist…
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Entering the Era of Stagnation: PR and Communications Predictions for 2026
Midas PR founder Dr Karine Lohitnavy-Frick offers a different perspective on the year ahead
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How Stephan Bösch brought Brenners Park-Hotel & Spa back to life after its renovation
How do you breathe new life into a place where history lingers in every corner? Monocle sits down with Stephan Bösch – the new managing director of Brenners Park-Hotel & Spa in Baden-Baden, southwestern Germany – as the retreat emerges from the most…
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Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities
In addition to being arguably the most used word by younger generations as an adjective, adverb, and noun, the word “epic” is also the name of a new Orlando theme park, an International ski pass, the maker of popular video games, and a company…
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Austria's 300-year-old luxury hotel powered by trees
A family-run inn that began as a miners' tavern in 1567 has become one of Austria's most remarkable alpine escapes.
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At some hotels, water is the new Champagne
Five-star hotels often justify their exorbitant prices by offering a suite of high-end amenities, like plush robes, pillow menus, concierge services, and more.
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Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
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'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
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For god’s sake, spare me from business hotels with personality
A behind-the-scenes look at the work of Rutherford Hall, critical communications strategist
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There’s A Reason Why You’re Seeing More Hotels With Rounded Shapes
From the sweeping façades of Dubai’s Jumeirah Marsa Al Arab to curved saunas at Austria’s Das Edelweiss, here’s how and why luxury hotels use the power of the curve to shape guest experiences.
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Dubai Royal’s $50,000-a-Night Resort Flaunts Africa’s Future in Luxury Travel
From gorilla trekking to vineyard stays, capital is pouring into Africa from billionaires, tech moguls and Middle Eastern investors who want a share of the continent’s luxury travel market.
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