John Lewis unveils new hospitality brand ‘Platter John Lewis’
John Lewis is unveiling its new own-brand café and restaurant concept, Platter John Lewis, as part of a multi-million pound investment in its in-store dining experience.
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Common User Experience UX Pitfalls That Kill Hotel Website Conversions and How to Fix Them
You can drive all the traffic in the world to your website, but if the experience is frustrating, confusing, or slow, guests will not book. They will leave and often head straight to an OTA where the process feels easier…
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China’s hotel sector shines, poised to outperform through 2026 on strong travel demand
Several major US-listed global hotel chains reported strong performance in China in the first quarter, driven by robust business and leisure demand, with momentum expected to continue through the year…
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Love the scent of your luxury hotel? Buy a bottle and take it home
Luxury travel has a new currency: feeling. Destination still matters but so does the sensation that lingers long after departure. Emotion, not acquisition, now defines the modern travel experience, and hotels are extending that connection beyond…
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Introducing TikTok GO: A new way to discover and book experiences on TikTok
Every day, people come to TikTok to find their next adventure, like the hotel with the view that sparked their interest, the hidden gem restaurant a creator swears by, or the experience they didn't know they needed…
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Kola Karim's Shoreline Group has signed a $300 million deal with Accor to develop 10 hotels across 8 Nigerian cities by 2030, creating Nigeria's first nationwide hotel platform.
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Hotels turn bingsu into summer's splurge
From edible gold to champagne pairings, Seoul's hotels are racing to outdo each other on a summer staple.
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How hotels are stopping the 6am sunbed wars this summer after man wins payout
We all know the particular kind of heartbreak that comes from descending to your hotel pool, ready to soak up some rays and sip cocktails, only to find that not a single sunbed is free.
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How hotels are protecting margins in a high-cost environment
The global hotel sector is entering a period where profitability is increasingly shaped by cost discipline rather than demand alone.
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Business travellers adapt in the face of soaring hotel rates, according to HotelHub Q1 data
HotelHub, the leading hotel booking technology provider for travel management companies, has released its Q1 2026 edition of the HotelHub Index, revealing significant hotel rate inflation in the first three months of the year…
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Agoda Makes it Easier for Travelers to See Relevant Photos in Reviews
Digital travel platform Agoda has deployed a new feature that automatically displays hotel images with relevant reviews, making it even easier for travelers to see what others say about specific features they're eyeing for their stay…
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Hilton walks away from UK’s largest Hampton on the eve of opening in Manchester
Hilton has abandoned plans to operate what was set to be the United Kingdom’s largest Hampton by Hilton, just weeks before the doors of the Manchester city-centre tower were due to open to guests.
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Starwood faces default on $265M hotel portfolio loan
Barry Sternlicht’s Starwood Capital Group is staring down the barrel of another major commercial real estate default.
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Staffing woes and cost inflation batter hotel operators
Midway through 2026, hotels continue to face pressure from workforce shortages, staff churn and rising operating expenses.
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‘Not worth compromising’: Why some Sydney restaurants are saying no to delivery
The demand for food delivery and takeaway might be on the rise, but for venues like RaRa Ramen, Porteno and LuMi, it just “doesn’t make sense”.
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New World Weighs Sale of Stake in $2 Billion Hotel Portfolio
New World Development Co., the cash-strapped property developer, is in talks to sell its 50% stake in a portfolio of three Hong Kong hotels valued at $2 billion, people familiar with the matter said.
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How the Met Gala’s Go-To Hotels Prepare for the Big Event
Over 200 cups of coffee are brewed at the Mark Hotel on the day of the Met Gala. It’s the hottest commodity at the hotel when the flurry of first-Monday-in-May activity descends on New York. For the Upper East Side mainstay, that means about 48 cups…
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Songtsam gives travellers a new way to experience Tibet through a locals-first approach
With no televisions, limited wi-fi and ultra-remote locations, Songtsam hotels are proving to be sanctuaries for those who want to switch off and recharge
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