Think Outside the Guestroom: Innovative Strategies to Drive Hotel Revenue
If your hotel’s top-line revenue is stalling or declining, you should consider ways to increase the other line items.
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How Makkah’s hotels sustain performance under constant high demand
What GMs can learn from Makkah’s operational playbook to build resilient hotel operations. When every day feels like peak season, hotel leadership becomes less about managing the moment and more about building stamina…
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The Trends Reshaping How We Eat and Drink in 2026
In the United States, food and beverage trends don’t just shift, they erupt, rewriting the rules of how we cook, sip, and gather. The question for 2026 isn’t what’s next, but how fast we’re willing to follow…
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A deeper look into Saudi Arabia’s heritage-led luxury play
It’s not every day that a capital city is redefined from its edges. Yet just beyond the north of Riyadh, the $63 billion Diriyah project aims to do just that, with the Kingdom framing the development of what is essentially a whole new city as a…
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IHG’s Christophe Laure on the next era of the Intercontinental and luxury hotel growth
As luxury hospitality grows into a $166bn (€142bn) global market, IHG’s new head of luxury and lifestyle, Christophe Laure, shares how Intercontinental Paris Le Grand is refining its approach to stay ahead in an……
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Hotel concierges work hard to ensure that a guest's stay is perfect, and sometimes this means fulfilling unusual requests. David Haines is the Head Concierge at Park Plaza London Westminster Bridge and has been in the industry for decades…
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Flow Thru — this is my abbreviation — is a catch-all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention…
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The “Gentrification” of Boutique Hotels
The mass adoption and corporate buyouts of boutique hotels threaten the very USP that made them desirable in the first place.
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How relationships, not contracts, shape Middle East hotel partnerships
Seven principles from Radisson’s Ayman Ezzeddine on partnership-building in regional hotel development
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2025 wrapped: The defining moments for the region’s biggest hotel groups
As the year draws to a close, we reflect on the year that’s been. The Middle East hotel construction pipeline reached a new all-time high, with 650 projects reported at the close of Q2. Predictions were made about the growth of the MENA hospitality…
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Travelers, beware: Netflix just killed the ability to cast content from your phone to TVs
For years, the ritual was simple: Check into your hotel room, connect your phone to the Wi-Fi, and tap a single button to beam the latest season of Stranger Things directly to the TV. It was a relatively frictionless way to bypass clunky hotel…
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7 things boomers do at hotel breakfast buffets that make millennials die inside
The breakfast buffet is a strange social experiment where generations collide over scrambled eggs and mini muffins, revealing patterns that are impossible to ignore.
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AI and robotics, which cut costs between 20 and 30 percent and work 24/7, could put up to 92,000 Nevada hospitality jobs at risk by 2035, driven by profit motives
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Stop using AI to plan your travel itinerary. Talk to the hotel staff instead
The people we walk past in the hotel lobby may be our best local guides
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Years at a luxury hotel teach you a lot about people. I could usually tell who would tip well before they even reached the front desk.
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How to Revenue Manage in the Middle of Nowhere
Imagine this: You’re not managing a city hotel. You’re not next to a convention center. You’re not even competing for the same audience as the resort an hour away.
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What 2025 really taught us about hospitality
A firsthand reflection on the trends, truths, and evolving behaviours shaping the future of the Indian F&B industry.
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Can A Green Hotel (and A Side Of Buffalo Milk) Save Luang Prabang?
Can this UNESCO World Heritage site grow its tourism economy without destroying its fragile environment? Here’s how resorts and operators are answering the question.
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