OpenAI's 'stunning admission': Maybe people don't want to book stuff inside ChatGPT
Not so long ago, OpenAI would announce a grand expansion, and stocks in the relevant sector would swoon. Now, the opposite is happening.
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Hilton, Hyatt … why are we letting hotel owners act with impunity?
When the same ownership group repeatedly parts ways with major international operators, it starts looking like a pattern.
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Patience or pretending? Financial stress tests hotel owners’ ability to hold
Kenny Rogers never sang about debt yields or PIPs, yet he still managed to offer some of the best investment advice in the industry: «You've got to know when to hold 'em, Know when to fold 'em, Know when to walk away, And know when to run»…
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Asset-light only works if someone else owns the asset. And that’s the concern.
Sometimes, it’s the most obvious thing that is overlooked. For all the talk in the hotel industry around asset-light this and asset-light that, there is the other side: somebody has to hold the asset to make it all work. And it took an asset-light…
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Phone Calls Are 'The Last Mile' of Hotel Distribution
Those in the field of logistics refer to 'the last mile' as the crucial, final leg of the supply chain, where goods are moved to the buyer’s doorstep.
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Geopolitical tensions disrupt Middle East hotel market
The Middle East hotel market is facing immediate pressure after military strikes on 28 February 2026 triggered widespread travel disruption across the Gulf.
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New EU standards aim to curb fake hotel reviews
The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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Hospitality Sector Sees Spike in Phishing Activity: How Hotel Owners Can Protect Their Businesses
Hospitality businesses are being urged to strengthen their cybersecurity practices following a significant increase in phishing attacks within the industry.
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Hospitality the Mexican Way: Interview with Development Head, Mauricio Elizondo
We learn how Mexico’s largest hospitality group is offering a uniquely Mexican experience, and looking into taking that experience international.
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The unspoken hotel buffet rules revealed - as Brits say they prefer fruit salad to a full English
Making the important choice between fried and scrambled eggs, or both, at the hotel breakfast buffet is one of the many highlights of going away.
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The US Is About to Make Social Media History a Mandatory Requirement for ESTA
Planning to visit the United States anytime soon? Brace yourself, because the U.S. government may be about to introduce a major change to the way international travellers, including those from the UK and Europe, are allowed to enter the country…
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PayPal, Sabre, and Mindtrip Launch Groundbreaking End-to-End AI Experience for Travel Industry
In an era where convenience and personalization are paramount, a groundbreaking partnership between Sabre Corporation, PayPal, and Mindtrip is poised to transform how small businesses engage with the travel industry. This strategic collaboration…
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From Singapore Slings to Smoking Jackets: Raffles Hotels Launches Ready-to-wear Line
Long synonymous with the Singapore Sling and grand hotel glamour, Raffles Hotels and Resorts is now translating its signature style to the wardrobe.
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Neuroscientist reveals first generation in history to be less intelligent than their parents
Dr Jared Cooney Horvath, a former teacher-turned-neuroscientist, revealed that the generation born between 1997 and the early 2010s has been cognitively stunted by their over-reliance on digital technology in school…
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Why Mazlum Topcu says hospitality’s era of “doing everything” is ending
For Mazlum Topcu, co-founder of The Banc at Renaissance Business Bay, the next phase of hospitality growth will not be defined by how much a venue offers — but by how clearly it knows what it stands for. As the industry looks ahead to 2026, Topcu…
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Hotel tech is advancing, but operational impact still lags: Otelier
Otelier has released The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward, an industry report developed in partnership with hospitality software company Agilysys and cloud business management company Sage…
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How the UK Building Safety Act is reshaping hotel development
The UK Building Safety Act was introduced in 2022 to enhance building safety regulation in response to the Grenfell Tower fire tragedy. Although widely supported, it has resulted in higher costs and longer timescales…
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Airbnb makes decisive move into hotels as experts warn of brand shift
Airbnb has officially entered the hotel market, marking a significant strategic shift for a company once defined by spare rooms, local hosts and the promise of “living like a local”.
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