S Hotels & Resorts integrates Shiji’s WeChat booking engine
Luxury hotel group S Hotels & Resorts has deployed technology company Shiji’s WeChat booking engine for its SAii hotel brand.
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Naresh Mohan bridges tradition and innovation in Malaysia’s hospitality scene
Datuk Seri Naresh Mohan has been in the hospitality industry since the 1990s when he was the “eyes and ears” of JW Marriott Hotel, which opened its doors in Malaysia’s capital city of Kuala Lumpur in 1997…
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Marriott Hotel and Marriott Executive Apartments, Al Jaddaf roll out new tech upgrades
Marriott Hotel and Marriott Executive Apartments, Al Jaddaf have rolled out a series of new and improved technology systems intended to elevate the guest journey through new TV systems, smoother and better security, and more…
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Can Robots Boost Hotel Wellness?
The bustling streets of New York City now host a remarkable innovation at one of its iconic hotels. The Lotte New York Palace has introduced the Aescape robotic massage bed, offering guests an unprecedented wellness experience. In partnership with…
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Meet Yahya Jan, the architect building the world’s tallest hotel, Dubai’s Ciel Tower
If you look out onto the Dubai skyline, you’re likely to be admiring the work of Yahya Jan…
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Case study: How The Coniston Hotel boosted direct bookings by 70%
Forging a meaningful relationship with guests is something The Coniston Hotel Country Estate & Spa in Skipton, North Yorkshire has always excelled at. A family-run business for more than 50 years, the hotel recently partnered with Journey to…
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7 design trends to convert travelers on your website
Visiting your hotel’s website has become an almost mandatory part of a traveler’s booking process. It can be the deciding factor.
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How the hotel industry can speed up tech adoption
My technology journey has been just as much about what I don’t know as opposed to what I know. As the saying goes, there are things that we know that we know, things that we know that we don’t know, and things that we don’t know that we don’t…
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Wyndham rolls out guest engagement platform
Wyndham Hotels & Resorts has released Wyndham Connect, a new guest engagement platform powered by Canary Technologies, first introduced at its 2023 Global Conference in September.
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Navigating Cyber Threats in Hospitality: Key Takeaways from HITEC 2024
During HITEC 2024, industry leaders discussed the vulnerabilities hotels face from social engineering, complacency in cybersecurity investment, and the dual-edged nature of AI, urging CTOs to adopt a proactive stance…
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Is the Importance of the OTAs Blown Out of Proportion?
A recent industry report claimed that there were distinct advantages of partnering with the OTAs.
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How the Right Asset Management Firm Helps Optimize Hotel Investments
When implemented effectively, partnering with the right asset management firm can help maximize investor returns and real estate property values. Asset management is particularly important in this post-pandemic environment where macroeconomic…
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7 Steps to Convert Digital Nomads into Digital Revenue with Mobile Ordering
As the digital nomad demographic grows, hotels have a unique opportunity to transform underutilized spaces and boost revenue through innovative F&B mobile ordering solutions.
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Foxhills Club & Resort is proud to announce the installation of Crave Interactive’s state-of-the-art tablets in all guest rooms, further enhancing the luxurious guest experience the resort is known for. These tablets feature one-touch dialling to…
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Aiello Unveils new AVA At Orchard Hotel Singapore: Revolutionizing Guest Experiences With AI
Aiello is thrilled to introduce its advanced Aiello Voice Assistant (AVA) to the Singapore hospitality scene, launching exclusively at The Orchard Hotel Singapore.
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Cvent announces AI-powered offerings for hoteliers
Cvent unveiled new AI-powered solutions within the Cvent Supplier Network (CSN), including a natural language search feature.
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The Access Group Expands In North America With Acquisition Of Hotel Tech Specialist SHR Group
The Access Group, a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels.
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FROM SECURITY TO CLOUD, 4 TECH INSIGHTS FROM HOSPITALITY EXECS
Where should the hospitality industry be putting its technology investment? Cloud computing? Artificial intelligence? Sunsetting legacy technology? What are the priorities and is it spending enough?
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