Sustainability in hospitality: Putting construction issues first
Hospitality firms are increasingly keen to jump on the sustainability bandwagon. However, too often they get lost in the complexity of the subject and limit their engagement to unimaginative solutions such as towel reuse in bathrooms…
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The Dos and Donts of Responding to Guests on Social Media
Understanding the way guests use social media can help you anticipate the ways they’ll communicate with you…
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HB Exclusive: Wyndham webinar offers staffing tips for owners
During the Wyndham Hotels and Resorts webinar, “Effectively Operating Your Hotel When Faced with Staffing Challenges,” Steve Raposa, senior director, franchise operations & quality, Wyndham, guided the conversation with Tracy Ripa, SVP, North…
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Extended Stay Remains Resilient Amid Continued Uncertainty
Travelers today are more price-conscious than ever…
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Human Rights as a New Hospitality Resource
The International Institute of Modern Butlers has launched a web site dedicated to educating all citizens of all countries on their Human Rights as given in the United Nation's 1948 Universal Declaration of Human Rights (UDHR)…
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Real Estate Firm JLL Launches Short-term Rental Platform
Real estate services provider JLL is launching a short-term rental platform it’s positioning as a rival to giants in the space including Airbnb and Booking.com.
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Hotel Bookings Globally Hit Their Highest Point Since the Start of the Pandemic
While uncertainty continues to dominate headlines, there is a new constant that remains chronically underreported. Booked travel. In fact, it’s now been four consecutive months that hotel bookings globally have remained over 60% of 2019 levels…
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How to increase sales and make your hotel the #1 choice for family-friendly travel
According to the ‘Key Trends in Family Travel’ report by Global Data, family travel is predicted to increase by a huge 25% by 2022…
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A New List of the Most Valuable Public Travel Companies
While the old school travel industry still dominates in stock market valuations, there’s no doubt that Airbnb has caused disruption. Even after the devastating pandemic, travel stocks are still a powerful option…
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Graduate hotels open in Cambridge and Oxford
Graduate Hotels has opened hotels in Cambridge and Oxford. The two hotels – the Graduate Cambridge and The Randolph Hotel by Graduate Hotels – have opened for overnight stays, with the bars and restaurants opening in coming weeks…
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What Your Candidates Say About Your Hiring Process (and How to Fix It)
In any city, on any street in the United States, you are bound to find endless rows of “Now Hiring!” signs. “No experience necessary! Signing bonus! Multiple positions open!”
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HotStats: The Future of Housekeeping
Hotels struggled to remain profitable in 2020, and breaking even was considered positive. In order to stay in business, many hotels cut services where they could…
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Hotels Must Learn Lessons from Airlines to Bounce Back Stronger After Pandemic
Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
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3 Lessons Learned doing Task Force at a Resort in 2021
A recent task force assignment sent me to a high end resort in Florida as Food & Beverage Manager. While there still are plenty of challenges to be met during this recovery period in the industry, there are also many encouraging signs of a strong…
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Navigating Hospitality Through a Future Of Uncertainty
In the lead up to the 17th edition of the Arabian & African Hospitality Investment Conference (AHIC) taking place live in person at Madinat Jumeirah from 20-22 September, Mr. Sultan Bader Al-Otaibi shares his thoughts on the industry's recovery…
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Low-touch hotels are here to stay
At the start of the pandemic, I implemented, when considered in retrospect, was an uncharacteristic experiment. For an entire day, I tried not to touch anything in a public space…
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Sixt to launch driverless “robotaxi” service in Munich
Munich-based car rental and ride-hailing firm Sixt has announced plans to pilot a new driverless “robotaxi” service in the Bavarian capital next year.
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It’s time for hotel finance teams to re-evaluate their budget drivers
As we are all aware, budgeting for 2022 will present some challenges. Without a crystal ball, we are going to need to use our knowledge to form new ways to plan for our future.
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