The Small Hotel Guide to Finding the Right OTAs and Ranking Highly
Online travel agencies (OTAs) have dramatically changed the game when it comes to getting the word out about your property and inventory, and even booking rooms…
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INTERVIEW: AARON KAUPP, REGIONAL VP & GM, THE CARLTON TOWER JUMEIRAH
During what has been the most extensive refurbishment in its history, we caught up with Aaron Kaupp to find out more about the transformation of The Carlton Tower Jumeirah and how lockdown was the perfect timing for the project…
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Sevda Oztetik: the hotel should be eco-friendly and we take it for granted
We talked with Sevda Oztetik about the trend for sustainable tourism and its implementation in hospitality…
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Pandemic Re-Instructs How a Culture of Sales Remains Fundamental to the Revenue Management Process
The novel coronavirus pandemic, which continues to impact our lives, society, and economy in less than predictable waves, does influence hotel asset classes and geographic markets in different ways…
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Protect Your Guests, Brand from Automated Cyberattacks
No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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Hotel Food and Beverage Pivots to Doing 'Less is More' Better
As hotel operations shift to accommodate smaller labor pools and guests at varying comfort levels, hotel restaurants, bars and other food-and-beverage outlets have followed suit.
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Hotels Have a Labor Problem. Is This the Long-Term Solution?
It’s been said that perception is reality. Under that maxim, hoteliers are feeling vexed by the labor shortage.
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Bucuti & Tara adds a carbon offset concierge to its staff
The adults-only Bucuti & Tara Beach Resort on Aruba's Eagle Beach, which since 2018 has been certified as a carbon-neutral hotel, has added what it said was the world's first carbon offset concierge to its staff…
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A Systematic Approach to Monetizing New Hotel Offerings
There's no doubt, hotels today still rely heavily on occupancy to drive non-room-related revenue at their properties…
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CBRE tempers expectations due to Delta variant
The COVID-19 Delta variant’s emergence and spread has hampered plans for group and business travel this fall and winter, spurring CBRE Hotels Research to temper its expectations in September for Q4 2021 U.S. lodging performance on a national basis…
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Ryanair bans customers who claimed credit card refunds for flights they missed because of lockdown
Ryanair is refusing to carry passengers who were refunded by credit card companies for flights they did not take because of coronavirus lockdowns.
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Hotelier Rocco Forte on expanding his brand in Europe and, maybe, into the U.S.
Hotelier Rocco Forte is drawing on all his experience through the decades as his namesake company navigates the post-pandemic return of tourism…
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Multi-Brand Hotel Alliance to Grow Portfolio and Enhance Loyalty Programme as Member Data Identifies Strong Demand for More Aspirational Experiences, at Home and Away
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A Systematic Approach to Monetizing New Hotel Offerings
There's no doubt, hotels today still rely heavily on occupancy to drive non-room-related revenue at their properties…
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How Hosted Telecom Eliminates Communication Silos
Technology incongruencies can be a significant driver of communications silos in the hospitality sector…
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Hospitality Financial Leadership – Money Never Looks After Itself
I do not know about your experience, but for me growing up in the hotel world, and especially my first decade working in F&B and rooms, the adage, “Look after the guests and the money will look after itself,” was literally beat into my head…
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Trainline booking platform integrated into Google Maps
Google Maps has integrated rail booking platform Trainline into its app, allowing users to click through from journey searches to buy tickets.
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HB on the Scene at the NABHOOD Summit: CEOs talk recovery, lessons learned
During the second day of the National Association of Black Hotel Owners, Operators and Developers’ (NABHOOD) 25th annual International African-American Hotel Ownership & Investment Summit & Trade Show, held at the Miami Marriott Biscayne Bay…
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