New research shows over half of hospitality recruiters are most likely to hire graduates they have a connection to, as concerns about skills gaps in young talent increase.
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The LinkedIn profile red flag that makes me skip senior candidates (it’s not what you think)
I hope this is not you! Many senior executives spend years building their careers, only to destroy their first impression within five seconds on LinkedIn…
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Hong Kong’s fertility rate has sunk to roughly 0.8 children per woman, far below the replacement rate of 2.1 needed to maintain a stable population…
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US hotel sector faces pressure from rising minimum wage laws
Hotel operators across the United States are facing growing pressure from higher minimum wage laws, with labour costs rising fastest in major tourist cities.
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How housekeeping bottlenecks affect hotel performance
Housekeeping bottlenecks in hotels have become a persistent operational challenge across the global hospitality sector…
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Staffing woes and cost inflation batter hotel operators
Midway through 2026, hotels continue to face pressure from workforce shortages, staff churn and rising operating expenses.
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Songtsam gives travellers a new way to experience Tibet through a locals-first approach
With no televisions, limited wi-fi and ultra-remote locations, Songtsam hotels are proving to be sanctuaries for those who want to switch off and recharge
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Premier Inn owner to cut 3,800 jobs in UK and Ireland under five-year plan
Whitbread, owner of Premier Inn, has announced plans to cut about 3,800 jobs in the UK and Ireland as part of a new five-year strategy to achieve £250 million in cost savings.
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How investing in staff wellbeing generated higher revenue at the Maldives’ Patina Hotels & Resorts
Hospitality staff are more likely to stick around if their accommodation offers them a chance to relax and recharge – which is why the Capella Hotel Group is rethinking its behind-the-scenes design.
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The Algorithm Can't Say Welcome: Why Hospitality Still Needs a Human Face
Industry research shows 70% of hotels report guests still prefer human interaction for check-in and complex requests, despite AI efficiency gains.
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Hired for What You Pretend to Know
Organizations create a "competence trap" by hiring people who perform expertise, then punishing the honest admission of not knowing that's essential for actual learning.
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UK’s First Women’s Prison Hospitality Academy Celebrates First Graduates
Marston’s is celebrating a major milestone as the first cohort of trainees officially graduate from the Hope & Anchor at HMP Styal, the UK’s first commercially-led hospitality academy inside a women’s prison…
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How to fix the gender imbalance in leadership roles
A cursory glance might suggest that real estate and hospitality are industries where women are well represented. But even a modest degree of scrutiny reveals that capital allocation and ultimate decision-making power still sit largely in male…
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Biohacking To Business Travel: Hospitality As Longevity Laboratory
Longevity has become a $4.6 trillion conversation. But so far, much of it has been happening in the wrong rooms. Cryogenic chambers. Extreme fasting retreats. $2,000-a-night wellness clinics. Supplements with Latin names and price tags to match. The…
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Hospitality recruiters cite work readiness gap among graduates
New research indicates that 80% of hospitality recruiters believe graduates are missing out on job offers because they are not sufficiently prepared for the realities of the workplace. A further 20% report that graduates appear “work shy” and lack…
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From Hyatt to Holiday Inn, America’s free hotel breakfast is facing a K-shaped economic threat
At some point in the 1980s and 90s, the free hot breakfast became a staple of the hospitality industry. At many a Holiday Inn or Hampton Inn, the lobby at 8 a.m…
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Neuroscientist reveals first generation in history to be less intelligent than their parents
Dr Jared Cooney Horvath, a former teacher-turned-neuroscientist, revealed that the generation born between 1997 and the early 2010s has been cognitively stunted by their over-reliance on digital technology in school…
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Report: Hotel labor shifts from cyclical challenge to permanent operating constraint
Labor has emerged as a permanent structural force shaping hotel operations, guest satisfaction and long-term asset value across the U.S…
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