Tribe Collection's Shamim Ehsani on the future of hotels in Kenya
Shamim Ehsani, co-founder of Tribe Collection, speaks to Globetrender about expanding his hotel footprint beyond Nairobi, to both beach and bush.
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Hackers siphon data from 5M hotel guests, feeding it live onto Telegram
Cybernews research has uncovered a massive operation that was siphoning booking data from Spanish and Austrian hospitality platforms. Millions of hotel goers may have been exposed.
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Hilton CEO Bullish Outlook: Middle East Geopolitical Risk Won't Derail Growth
Hilton CEO Chris Nassetta champions aggressive hotel sector expansion in 2026 despite Middle East tensions and World Cup demand uncertainty clouding the outlook for global hospitality.
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When the Property Outlasts Its Leaders
Long-tenured staff accumulate invaluable guest insights, but hotel structures fail to capture this intelligence for operational decisions.
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Michael Kors (New York) recently opened its new flagship in the China World mall in Beijing…
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WIL 2026 Insights: What AI Cannot Lead – Human-centered Leadership
EHL event brought together students and executives to explore which leadership qualities must remain human as AI advances in hospitality.
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EU hotels, brands must verify eco claims by 27/09/26
The European Union is enforcing stricter rules on environmental marketing with the Empowering Consumers for the Green Transition Directive (EU 2024/825).
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Booking.com Forced to Clarify Hotel Star Ratings After Landmark Court Ruling
A landmark European ruling is set to reshape how hotel ratings are displayed online, with Booking.com now required to clearly explain the origin of the “star” ratings shown on its platform.
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What I Hate About Hotel Tech. Why, in 2026, is the industry still getting the basics wrong
The author argues hotel technology remains frustratingly basic after 20+ years, with Wi-Fi now more critical than hot water for guest satisfaction.
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Europe’s Hotel Construction Boom Raises Risk of Supply Imbalances in Key Cities
Rising hotel development across Europe is creating uneven supply risks, with a concentration of new openings in key cities increasing the likelihood of localized performance pressure in the coming cycle…
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Airport Hotels are back - but they aren’t an autopilot investment
The category that was considered one of hospitality’s most predictable asset classes behaves a little differently in a post-pandemic world. You can’t blame it. Work culture and travel patterns have changed, and the powers of technology have somewhat…
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$11B in Unredeemed Points Reshapes Hotel Industry
Major hotel chains hold $11 billion in unredeemed loyalty points in 2026, with Marriott and Hilton accounting for over $7 billion. This unprecedented figure reveals the strength of global hotel rewards programs…
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China's hospitality sector upgrade mirrors broader service industry transformation
For Zhuang Baichuan, a seasoned traveler from Ningbo in east China, a recent layover in Lanzhou offered more than just a taste of the northwestern city's famed beef noodles. It also provided a glimpse of the profound upgrades in China's service…
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Executive Housekeepers in the Spotlight at Halekulani
Halekulani's executive housekeeper Audrey Goh shares insights on leading 160+ housekeepers, rebuilding after pandemic losses, and maintaining luxury standards through family-style management.
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Hotel Food Waste Crisis: 11 Chains Pledge UN Targets by 2026
Eleven major hotel chains including Accor, Hilton, and Melia commit to halving hotel food waste by 2026, targeting buffet operations as part of UN climate sustainability goals.
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Placing U.S. Troops in Middle East Hotels May Violate Laws of War
U.S. commanders have kept many troops away from bases in the region to protect them from Iran’s ballistic missile attacks.
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Centara Hotels & Resorts and OR partner to Launch New Budget Hotel Brand
Centara and OR will invest THB 700 million to develop six budget hotels adjacent to PTT stations, with 69-120 rooms priced from THB 800-1,300 per night.
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Has personalisation in hotels gone too far?
Personalisation dominates the hotel industry’s messaging, but for owners the real issue is whether it pays off - and whether guests actually want it in the first place.
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