Career

A rise in “revenge quitting” is putting extra pressure on the UK’s hospitality sector, already strained by staff shortages and rising costs.
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The companies behind Four Seasons Yachts have hired a hotel industry veteran to lead the luxury cruise line as it prepares to launch next year…
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“Thank you. I found my friend.” That was the message Sharezal Abdul Wahid received a week after a guest checked out of The Majestic Hotel Kuala Lumpur — accompanied by a photo of the elderly man standing by the grave of a long-lost wartime friend…
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If the kitchen is on fire, you put it out. So why are we ignoring the psychological distress, burnout and harm happening behind the scenes at our venues, pubs and clubs?
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Neil Jacobs departed the IHG Hotels & Resorts-owned luxury wellness resort brand after 13 years — and said he’ll announce a new project soon.
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Start them young, they say. The youth of today are the leaders of tomorrow, they say. Both maxims are true, both are appliable to the hospitality industry and, luckily, there are a wealth of youthful people already showing executive-style and…
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Hotel guests often interact with a number of staffers ― from valets to bellhops to lobby bartenders. And in these exchanges, it’s common knowledge to tip them accordingly…
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As inbound tourism to Japan skyrockets, the hospitality industry is facing a labor shortage and is increasingly relying on foreign staff to clean rooms, make beds and keep hotels running.
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Olivia Ferney has had lobster flown across islands, been berated over the brand of bottled water in a minibar and nearly lost a $100,000 booking because there weren't enough TVs in a mansion.
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Before she hit it big in Charlie’s Angels and The Hunger Games, Elizabeth Banks was out here scrubbing toilets and yanking condoms out of drains.
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Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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While remaining a significant minority shareholder in Soneva after KSL takes control, the iconic concept creator said he will be back to develop new ideas.
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Hardly a week goes by without the announcement of a new partnership or expansion plan by an international hotel group in India. And that’s not even counting the ambitions of local groups determined to further expand their footprint…
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Free toiletries and tea bags aren't the only perks of staying in a hotel - this traveller uncovered a benefit that can be a holiday life-changer.
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The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is delighted to announce that Mr William HEINECKE, Founder and Chairman of Minor International PCL, was inducted into the SHTM Gallery of Honour on 16…
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Eric David Meeuwsen didn’t plan on becoming one of Florida’s most trusted hospitality consultants. He just loved the feeling of a great guest experience.
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Kunal Vasudeva, Co-Founder & Managing Director of the Indian School of Hospitality (ISH), on changing what it means to study hospitality in India.
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A senior hotel manager who was sacked after he used one of the rooms to drunkenly play loud music at 3am and have sex with a junior female colleague has won his claim for unfair dismissal.
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The 2025 Penn State Hospitality Executive of the Year Award Ceremony and Keynote Speech on April 8, 2025, featured a warm welcome from Dr…
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Industry has second-highest employment growth for over-50s as it offers flexibility and social connection
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The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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Glion Institute of Higher Education has announced the appointment of Philippe Vignon as its new general Director, effective June 16, 2025…
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From managing workloads to investing in training, Kelly Tucker, founder and managing director of HR Star, explores how hotels can ease staff stress
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Tech-powered hospitality operator, Bob W, has today announced the appointment of Philip Ward, former CEO of JLL’s Hotels & Hospitality Group for the EMEA region, to its Board of Directors.
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