Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
read more
Payment woes drive 63% of UAE hotel guests to abandon bookings
Nearly two-thirds (63%) of hotel guests in the UAE have abandoned their bookings because their preferred payment methods weren’t available, according to new research from FinTech Adyen. This statistic highlights a major challenge for the hospitality…
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Foxhills Club & Resort is proud to announce the installation of Crave Interactive’s state-of-the-art tablets in all guest rooms, further enhancing the luxurious guest experience the resort is known for. These tablets feature one-touch dialling to…
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Security Flaw Can Open Over 3 Million Door Locks, Mainly at Hotels
According to security researchers, the flaw can let a hacker unlock door systems from Dormakaba's Saflok brand, which is used across numerous hotel properties.
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Facial recognition technology: How to balance personalization and privacy
Facial recognition technology has gained significant attention in recent years for its potential applications in various industries…
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7 Things to Consider When Implementing Contactless Check-In to Your Hotel
The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
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Juice jacking is the newest technique hackers use to attack travelers
Expert explains how to avoid being hacked this vacation season
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ChatGPT means radically improved travel sales conversion
When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve.
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Have Fun with ChatGPT for Now Because It’s About to Get Serious
The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience…
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ChatGPT: How Conversational Bots will be the New OTAs
A glimpse into the future of online distribution, and how hotels can leverage this trend.
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10 Facts About How Different Generations Interact with Guest Reviews
Different generations interact with guest reviews differently. TrustYous latest consumer research reveals how hotels and destinations can adapt their offering for younger and older travelers.
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BWH Hotel Group is expanding its upscale, chic boutique brand, Aiden, as the brand is set to grow by over 200% in the years ahead with the portfolio doubling in 2023 alone. Highlights of the brand growth include the upcoming launch of Aiden in India…
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Waverly Labs Launches Interpretation App Called Forum
Waverly Labs, pioneers of smart translation solutions, is expanding its mission to break down language barriers with the launch of Forum, a mobile and web-based app that helps unlimited numbers of people communicate with ease…
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Buy Now Pay Later Yet One More Convenience Evolution
From gold, cash and certified checks through to credit cards, digital wallets and cryptocurrencies, the world of payments now contains a litany of terminology, acronyms, governing bodies, networks and technologies…
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How to use QR Codes in Hotels as a Marketing or Guest Service Tool, Also after Covid-19
What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
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Information Overload: The Importance of Tracking the Right Metrics
Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics…
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Wynn and Encore Resorts to Provide Guests with 24/7 Telehealth Services
“We provide elite venues and services to our valued guests and their families. The health and safety of our guests is our number one priority, and this service helps with that promise.”
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