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New York-based Selfbook, a hotel payment software startup, has raised $25 million in Series A funding at a valuation of $125 million.
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The global Spark innovation sphere by Les Roches has grown rapidly in a year, attracting important partners…
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Hilton has revealed its latest in a series of technology innovations that enhance the guest experience across the company’s 18 hotel brands.
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No matter how convenient it is to book rooms, how fast the contactless check-in system is, or how clean your hotel is, if you are not protected from automated attacks, you are putting your hotel and your guests at risk…
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There's no doubt, hotels today still rely heavily on occupancy to drive non-room-related revenue at their properties…
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In today’s modern, internationally-connected world, it’s no longer enough to simply offer your guests an exclusive, multi-star resort experience at your hotel…
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If you’ve ever stayed in a hotel whose guest rooms still had iPod docking stations, you have an intuitive grasp of why hotel executives are nervous about investing in guest-facing technology…
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«Hotel companies have broadly resisted using aggregators such as Expedia and Booking.com for online sales so far during the recovery because of somewhat surprising factors. Yet the temptation remains». Sean O'Neill…
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Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
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Munich-based car rental and ride-hailing firm Sixt has announced plans to pilot a new driverless “robotaxi” service in the Bavarian capital next year.
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Introducing artificial intelligence in a way that feels natural. IHG Hotels & Resorts has designed the hotel room of the future, partnering with Josh.ai to create a voice-controlled smart room at the Kimpton Rowan hotel in Palm Springs, CA…
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Whether hosted in the cloud, on premise, or in a self-managed data center, managing your security risks should be IT’s top priority to keep your data, and your guests, safe
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Travel brands eager to engage with young consumers have for years focused on one key segment: millennials.
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Throughout the pandemic, hotel companies adapted to the new dynamics of customer feedback. During recovery, they’re applying the lessons they learned — and implementing solutions that are increasingly responsive, adaptive, and data-driven…
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Are robots the future of helping the struggling hospitality industry? That’s what researchers at New Mexico State University are working to find out. It’s no secret many hospitality businesses are having a hard time hiring right now…
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Everybody in hospitality is saying “COVID has changed everything.” Well, if this is true, how come almost all of those spouting off about the new dynamics act as if nothing changed? This makes me wonder if our philosophies and marketing are now…
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Some may dismiss the classic hotel questionnaire as an outmoded feedback tool. But fact is that it has not lost its relevance…
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Traditionally, aspiring hoteliers enter the industry because they have a passion for service. And we have groomed them as such. But as COVID-19 has so resolutely proven, that time is resolutely over.
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