By tag

They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
read more

High-end storage units for supercars, fine art and wine to launch in Central London, offering hospitality-grade service for affluent clients and business travellers
read more

From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
read more

The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
read more

A rise in “revenge quitting” is putting extra pressure on the UK’s hospitality sector, already strained by staff shortages and rising costs.
read more

A host of Asian hotel brands are raising the bar when it comes to British and Irish luxury hospitality, says Gillian Rhys.
read more

A housekeeping job with the Royal Family is offering a lower wage than a similar position at a three-star Premier Inn, making the hotel chain a potentially better option for job seekers. Now, King Charles is looking to hire a housekeeper for the…
read more

Gordon Dryburgh appeared in films including Police Academy 4 before posing for thousands of photos in his kilt at the world-famous hotel.
read more

Recordings of eight million conversations helped create robot staff who don’t need sleep — including Donnie, who recommends a ‘beautiful’ stay in Washington DC
read more