World’s first robo-staffed hotel on the way
Robots’ production in technology powerhouse Shenzhen is highly efficient and is of top quality. And, robots will soon be walking into hotels – as servants.
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Beginning of a New Era for Europe’s Spas
In 1995, the European Spas Association was founded in Brussels – a milestone that fundamentally changed what European spa and health resorts stand for.
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Radisson Hotel Group launches Creator Hub
Radisson Hotel Group has unveiled Creator Hub, a dynamic new platform designed to connect nano content creators with Radisson Hotels & Resorts around the world…
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A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
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Hotel Sales Teams Need Fewer Leads, Not More
Stop Chasing the Wrong Leads. Start Closing the Right Ones.
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The Growing Role of Indoor Plants in Hotel Spaces: More Than Just Decoration
In recent years, indoor plants have become more than just decorative items in hotel interiors. They have evolved into important elements that contribute to wellness, sustainability, and the overall guest experience. This shift reflects a growing…
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Hotel Tech-in: The steam technology heating up hotel meals
Swiss food technology company Kitchenless is bringing its steam-heating system to hotel kitchens in the U.S.
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Silo Culture Is Costing Hotels Real Revenue. Here’s What No One Wants to Admit
One of the most expensive things in hospitality isn’t bad service or a broken AC, it’s internal silos and it’s killing revenue.
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The Wildest Items People Have Left Behind In Hotel Rooms
A new global survey reveals some of the oddest things guests have forgotten during travel — and some of them will make your jaw drop.
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LABOR Hotel CEOs Prioritize Their Own Paychecks, Not Improvements for Their Companies or Workers
Labor disputes are continuing to rage between unionized hotel workers and the bosses at three major chains: Marriott, Hilton, and Hyatt.
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Holistic approach key to retaining talent and maximizing profit
The evolving landscape of human resources in the hospitality industry has become a focal point as companies grapple with the twin challenges of talent acquisition and retention, particularly as labour shortages continue to plague the sector…
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Anyone who’s worked with the general public knows how baffling some people’s behaviour can be.
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76% of surveyed hotels report staffing shortages
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
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SDSU partners with Bartell Hotels to enhance English competence in hospitality workers
SDSU Imperial Valley’s Professional Skills Development Center developed a custom English learning program tailored to Bartell Hotels employees.
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Celebrating 2024’s Hospitality Stars
Personalized, attentive and gracious service distinguishes the luxury hotel experience. It requires genuinely passionate staff willing to go above and beyond the expectations of their roles to service guests…
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Efling Union Workers to Vote on Strike
Janitorial staff in Efling Union will vote on strike action starting this Monday. If approved, cleaners in the Reykjavík capital area would strike on March 18…
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Hotel staff shortages may drive travel costs in US to all-time high
A scarcity of hotel employees and lack of adequate pay for them could drive travel costs to higher levels than what they currently are…
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Plano-Based Aimbridge Hospitality Names New CEO
Aimbridge Hospitality announced yesterday that Craig S. Smith will assume the role of chief executive officer at the global hospitality management company starting March 18, 2024. Craig S. Smith previously worked for Marriott International…
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