What a British etiquette expert would never do in a hotel
From noisy corridors to thieving toiletries, William Hanson reveals the hotel habits that horrify him most.
read more
By tag
Select Tags:
John Lewis unveils new hospitality brand ‘Platter John Lewis’
John Lewis is unveiling its new own-brand café and restaurant concept, Platter John Lewis, as part of a multi-million pound investment in its in-store dining experience.
read more
Premier Inn owner to cut 3,800 jobs in UK and Ireland under five-year plan
Whitbread, owner of Premier Inn, has announced plans to cut about 3,800 jobs in the UK and Ireland as part of a new five-year strategy to achieve £250 million in cost savings.
read more
Confessions of a hotel concierge: ‘I’ve sourced pedigree corgis and places at private schools’
Ordinarily, the job of a hotel concierge is to help guests with trifling details. Making restaurant reservations, booking theatre tickets, arranging taxis – that sort of thing. Nothing too taxing and nothing you couldn’t do yourself with a phone and…
read more
I’m a hotel expert. Here’s why I hate in-room technology
At the newly opened Treehouse Hotel in Manchester, the rooms are designed to look like… well, treehouses. But the feeling of arboreal living was disrupted when I tried to order room service, which you must do through the TV…
read more
The unspoken hotel buffet rules revealed - as Brits say they prefer fruit salad to a full English
Making the important choice between fried and scrambled eggs, or both, at the hotel breakfast buffet is one of the many highlights of going away.
read more
Rescued Scafell Pike hikers urged to pay hotel bill and return head torches
A mountain rescue team has appealed for two rescued walkers to pay a hotel bill they owe, return head torches they took and collect a hospital crutch one of them used to climb Scafell Pike in treacherous conditions…
read more
US porn tycoon buys up plush Scots hotel as she reveals vision for future
She and daughter Sydney have teamed up to transform the 1625 landmark
read more
Ads for Booking.com and three hotel chains banned over misleading prices
Adverts for three hotel chains and the travel site Booking.com have been banned for misleading consumers about the number of rooms available at the cheapest prices.
read more
Get Your Kicks: Stay Like the England Teams in the Ultimate Football‑Themed Hotel Suite
Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
read more
Iconic London hotel fined over horror fall which left engineer with broken neck
An iconic London hotel has been fined £300,000 after a gas safety engineer plunged down a concrete staircase in a horror fall which left him with devastating injuries…
read more
End of an era as sonless Sir Benjamin Slade turns his mansion over to hotel group
His quest for a wife secured him national attention when he emphasised that he was looking for a 'good breeder' decades younger than him, having explained that when 'you want a new car, you get a new car, not some old banger'…
read more
Dine And Dash’ Epidemic Compounding Hospitality Crisis
The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
read more
Hospitality needs to watch out for revenge quitting
A rise in “revenge quitting” is putting extra pressure on the UK’s hospitality sector, already strained by staff shortages and rising costs.
read more
Turn empty London office blocks into ‘late-night party zones’, report suggests
Creative studio says financial districts deserted in working-from-home shift could host revitalised nightlife sector
read more
The 'king' of Britain's migrant hotels has officially become a billionaire after amassing his fortune by housing asylum seekers for the Government.
read more
Glion Institute of Higher Education appoints Philippe Vignon as General Director
Glion Institute of Higher Education has announced the appointment of Philippe Vignon as its new general Director, effective June 16, 2025…
read more
Hotel worker wins £500,000 after ‘tip’ from Omaze winning guest
A hotel receptionist has revealed she won £500,000 after she was encouraged to enter the famed Omaze prize – by a former winner who previously scooped a £2,500,000 home. Hannah Symes, 31, took home half a million in cash after she met Jo Booth by…
read more