Top UK hotelier warns against ‘disaster’ Labour minimum wage pledge
A major UK hotelier has warned she may no longer be able to hire 18-year-olds if the minimum wage increases.
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5 Of The Juiciest Anecdotes From London’s Most Storied Hotel
“I just adore Claridge’s,” Dame Joan Collins once remarked…
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UMG enters UK hotel business as music-based hospitality experience launches with Outernet in London
The announcement of UMusic Hotel Denmark Street in London arrives just over three years after the major’s first hotel in Madrid. UMG has identified growing demand internationally for experiences combining music, tourism and lifestyle…
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Government vows to make business rate valuations for pubs and hotels fairer
Review will look at improving system for English and Welsh hospitality venues before next revaluation date in 2029
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What a British etiquette expert would never do in a hotel
From noisy corridors to thieving toiletries, William Hanson reveals the hotel habits that horrify him most.
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John Lewis unveils new hospitality brand ‘Platter John Lewis’
John Lewis is unveiling its new own-brand café and restaurant concept, Platter John Lewis, as part of a multi-million pound investment in its in-store dining experience.
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Premier Inn owner to cut 3,800 jobs in UK and Ireland under five-year plan
Whitbread, owner of Premier Inn, has announced plans to cut about 3,800 jobs in the UK and Ireland as part of a new five-year strategy to achieve £250 million in cost savings.
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Confessions of a hotel concierge: ‘I’ve sourced pedigree corgis and places at private schools’
Ordinarily, the job of a hotel concierge is to help guests with trifling details. Making restaurant reservations, booking theatre tickets, arranging taxis – that sort of thing. Nothing too taxing and nothing you couldn’t do yourself with a phone and…
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I’m a hotel expert. Here’s why I hate in-room technology
At the newly opened Treehouse Hotel in Manchester, the rooms are designed to look like… well, treehouses. But the feeling of arboreal living was disrupted when I tried to order room service, which you must do through the TV…
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The unspoken hotel buffet rules revealed - as Brits say they prefer fruit salad to a full English
Making the important choice between fried and scrambled eggs, or both, at the hotel breakfast buffet is one of the many highlights of going away.
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Rescued Scafell Pike hikers urged to pay hotel bill and return head torches
A mountain rescue team has appealed for two rescued walkers to pay a hotel bill they owe, return head torches they took and collect a hospital crutch one of them used to climb Scafell Pike in treacherous conditions…
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US porn tycoon buys up plush Scots hotel as she reveals vision for future
She and daughter Sydney have teamed up to transform the 1625 landmark
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Ads for Booking.com and three hotel chains banned over misleading prices
Adverts for three hotel chains and the travel site Booking.com have been banned for misleading consumers about the number of rooms available at the cheapest prices.
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Get Your Kicks: Stay Like the England Teams in the Ultimate Football‑Themed Hotel Suite
Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
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Iconic London hotel fined over horror fall which left engineer with broken neck
An iconic London hotel has been fined £300,000 after a gas safety engineer plunged down a concrete staircase in a horror fall which left him with devastating injuries…
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End of an era as sonless Sir Benjamin Slade turns his mansion over to hotel group
His quest for a wife secured him national attention when he emphasised that he was looking for a 'good breeder' decades younger than him, having explained that when 'you want a new car, you get a new car, not some old banger'…
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Dine And Dash’ Epidemic Compounding Hospitality Crisis
The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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Hospitality needs to watch out for revenge quitting
A rise in “revenge quitting” is putting extra pressure on the UK’s hospitality sector, already strained by staff shortages and rising costs.
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