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Loyalty fees increased by 4.4% in 2024, outpacing 2.7% revenue growth, but at just $5.46 per occupied room or 1.6% of total revenues…
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The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
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Radisson Hotel Group has unveiled “Esports Ready by Radisson Hotels” – a brand-new programme set to offer esports teams, players and organisers carefully curated services and amenities designed to keep them focused, motivated, and prepared to…
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Rotana unveiled its ambitious regional and international expansion plans at the Saudi Tourism Forum (STF)
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Everyone wants you to join their loyalty program these days. From the local coffee shop to the supermarket and what’s clinking in your wallet, loyalty is all the rage.
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The period between or 'betwixt' Christmas and New Year – now dubbed Twixmas – is fast becoming a time when 50- and 60-somethings, caught between caring for children, grandchildren and their own ageing parents, can escape for a relaxed mini-break…
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As the year races to a close, some avid travelers are approaching the finish line of a very niche marathon.
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The $530 million hotel is just the first of three projects in the Middle Eastern country. The Trump Organization is bringing a new Trump Tower into the world. But not in the U.S. — this one will be in Saudi Arabia…
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As part of a trillion-dollar project, Saudi Arabia has unveiled a new hotel that looks suspiciously like something out of Lord of the Rings — and its development has caused anger.
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As far-reaching as the vision of Saudi Crown Prince Mohammed bin Salman is, the fruit of his efforts is becoming apparent. The kingdom aims to provide tourists and visitors with the royal treatment through a first-of-its-kind seven-star hotel…
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The US hotels workers’ union remains locked in a dispute with hotels over wages, staffing levels and other issues with seemingly no end in sight.
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In the span of a few months, the Chief Operating Officer, Peter Borer, and the Chief Executive Officer, Clement Kwok, will retire, passing their respective batons to Gareth Roberts and Benjamin Vuchot…
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The most effective strategy for attracting and retaining leadership talent will be offering wealth creation opportunities, such as equity participation, profit-sharing models, or even long-term incentives tied to the company’s growth and success…
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Marriott International reinforces its commitment to Türkiye with the launch of Gelişim Okulu, a unique vocational educational programme developed in response to a growing need to further enhance tourism education in the country…
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Glyn Aeppel is a hotel developer and a music composer who finds inspiration and spark her business creativity…
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Hyatt ended free, full breakfast at Hyatt Place properties as a brand standard guarantee during the pandemic.
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Gone are the days when guests simply ordered a club sandwich and skinny fries. Hotel guests make some rather outlandish and unusual room service requests, according to a new report.
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