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A hotel website has one overriding job: sell the experience. It should feel like an extension of your property – authentic, functional and persuasive.
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Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Loyalty fees increased by 4.4% in 2024, outpacing 2.7% revenue growth, but at just $5.46 per occupied room or 1.6% of total revenues…
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Luxury hotels in China, once prized assets, are struggling to attract buyers as economic growth slows. Their steep price tags and high running costs mean than many stay on the market for a long time and those that do sell, often do so at a heavily…
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A popular all-inclusive resort brand hitting the market might seem like catnip for major hotel companies like Marriott International, Hilton, Hyatt, Accor and IHG Hotels & Resorts — each of which has shown significant interest in expanding in this…
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Branded residences have traditionally catered to affluent buyers seeking exclusivity and premium services. Though luxury has dominated the market so far, industry experts have long expected the democratization of this asset class. And now it seems…
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Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Business intelligence is evolving from static reporting to custom commercial insights. For revenue managers, this means transforming how we analyze, visualize, and act on data. Here are the key trends reshaping our field…
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The absence of human factor can be an attraction for younger generations.
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Online travel agents (OTAs) have been made the arch-enemy of hotel direct bookings – a narrative we’ve seen across the sector due to the volume of bookings and high commission costs they command. But if hotels can reframe their thinking, OTAs are a…
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Meliá Hotels International has long been a leader in the hospitality industry, particularly in the leisure segment…
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Preferabli, the AI-driven product discovery platform for wine, spirits, and food, has announced its acquisition of Napa-based Libation Labs, a direct-to-consumer loyalty platform known for its app, Cuvée…
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Billionaire Phil Ruffin is looking to sell one of the Las Vegas Strip’s most infamous properties, but whether or not this spells the end of Circus Circus remains to be seen.
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A wealthy divorcee had $150,000 of designer clothing stolen from the Beverly Hills Hotel after the private jet her tycoon ex sent was too small for the haul.
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The economic rise of dark tourism is set to reach $43.5 billion by 2031. From day trips to nuclear disaster zones to the haunted abodes of old serial killers, millions around the world are shunning a week of sun and relaxation in Spain in favour of…
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Just days after striking Marriott hotel workers reached a tentative agreement with their employer, Hyatt workers have done the same.
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