These Hospitality Execs Know Who Belongs at the Table
Inside is a new membership app that offers comp meals and discounted hotel stays to a curated crop of "culture shifters."
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Travelers tap into a state of nostalgia
Young holidaymakers are discovering the retro appeal and quiet dignity of hotels once reserved for key figures
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We desperately need more negative hotel reviews
When you read a restaurant review, you expect it to be critical. The same is true of theatre reviews, which often reward shows with one star. The same can not be said for the travel industry…
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What Happens When Influencers Find Your Favorite Hotel?
A luxury hotel’s greatest asset is the one thing it increasingly struggles to advertise: privacy.
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Claridge’s First Book Shows How It Became the Grand Dame of London Hotels
The famed locale just announced its first authorized biography. The ultimate insider’s guide to Claridge’s is finally here.
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TikTok’s road to becoming a super app
Although TikTok is widely described as a social media giant, it’s been gradually moving beyond that category. Over time, the video app added TikTok Shop, a map for local discovery, robust search, games, and so much more…
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The Media Mention Is Now a Distribution Channel—Is Your Hotel Treating It That Way?
Lighthouse research finds 82% of AI hotel recommendations draw from OTAs and editorial media, meaning press coverage in outlets like Condé Nast Traveler now directly drives booking visibility, not just brand awareness…
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Everything to know about the Château de la Messardière (the next ‘White Lotus’ hotel)
And just like that: we have a location for season 4 of HBO's The White Lotus. Yes, it was confirmed this week that Mike White and co have settled on a historic property in the French Rivieria: Château de la Messardière…
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The millionaire owner of a historic Minnesota hotel that burned down last year has been accused of setting it ablaze to rip off his insurance company.
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Stop using AI to plan your travel itinerary. Talk to the hotel staff instead
The people we walk past in the hotel lobby may be our best local guides
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Borough Market vs The TikTokers: Is this hospitality’s Frankenstein moment?
After a food vlogger was kicked out of Borough Market for filming a crumble review on his phone, Hannah Twiggs asks whether restaurants and markets have finally had enough of the social-media generation they helped build – and what that means for…
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David Marriott, chairman of the board of Marriott International, settled a decades-old pronunciation debate this week during an event with loyalty members at the company’s headquarters in Bethesda, Md…
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For god’s sake, spare me from business hotels with personality
A behind-the-scenes look at the work of Rutherford Hall, critical communications strategist
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OYO pioneers use of Google’s Veo 3 technology in Indian hospitality, launches pilot in Europe
OYO has become the first hospitality company in India to adopt Google’s latest generative AI video innovation, Veo 3, marking a significant leap in creative storytelling and personalised marketing.
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Still Pitch Slapping? Let’s Fix Your Hotel Tech Sales in 2025
Why your hotel tech sales strategy is annoying buyers and what to do instead
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Social-media-driven designs are “making everything look and feel the same,” say affluent vacationers
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We, As Kitsch-Lovers, Approve of OLIPOP’s New Retro-Cool Hotel Rooms
I didn’t expect the prebiotic soda brand to sweep me off my feet with a retro-themed rooms, but I’m here for it
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Lifestyle Hotels: The Ultimate Network Impact Move
Lifestyle hotel brands have been getting a lot of attention lately – and for good reason and it’s not because they’re the biggest money-makers in the portfolio (in fact, many aren’t).
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