Former Remington CEO launches AI Hospitality Group
Sloan Dean, the former CEO of Remington Hospitality, has launched a AI-native hotel operating company called AI Hospitality Group.
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US Hotel Brands Set to Operate Nearly Half of Ras Al Khaimah's Hotel Keys
US hotel brands are projected to manage nearly 50% of all hotel keys in Ras Al Khaimah, signaling a significant shift in the emirate's hospitality landscape and reflecting heightened international investment and operational influence in this…
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How Banjo and Ro Beale created Ulva House, their magical Hebridean island hotel
It may cover just under eight square miles and be accessible only by ferry, but the remote Hebridean island of Ulva is set to become a must-visit destination, thanks to an Australian coupoe and the unique boutique hotel they’re crafting from a…
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‘Real experiences’: Mondrian Hong Kong general manager on why community matters
Dirk Dalichau explains how a hotel’s message should be welcoming not just for guests but also for a city’s wider community
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Google Warns EU Regulations Will Reduce Search Quality
Google on Tuesday rolled out changes to its online search resultsin Europe to satisfy European Union (EU) antitrust regulators, but said the change will degrade user experiences that could cost businesses in time and money…
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Travel firm ads banned over misleading ‘eco’ hotel claims
Thomas Cook, loveholidays and DialAFlight ads all broke advertising rules by using terms such as ‘Eco Resort’, ‘Eco Hotel’ and ‘eco-conscious resort’.
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Has personalisation become an overused buzzword in hospitality?
Boutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
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We desperately need more negative hotel reviews
When you read a restaurant review, you expect it to be critical. The same is true of theatre reviews, which often reward shows with one star. The same can not be said for the travel industry…
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Luxury hotel boss behind Six Senses lands major new role - taking charge of iconic London hotels
Neil Jacobs has been appointed CEO of a new global luxury hotel group, with some of London's most exclusive addresses among its foundations.
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UMG enters UK hotel business as music-based hospitality experience launches with Outernet in London
The announcement of UMusic Hotel Denmark Street in London arrives just over three years after the major’s first hotel in Madrid. UMG has identified growing demand internationally for experiences combining music, tourism and lifestyle…
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Are AI-powered RFP Responses Really Good for Hotel Group Sales?
While the new tech might help hotel salespeople respond quicker, their pitches might not stand out.
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‘We like to mingle with people’: The Italian princess who wants tourists to stay in her palace
In the classic movie “Roman Holiday,” Gregory Peck’s American reporter encounters Audrey Hepburn’s incognito European princess without initially realizing her royal identity.
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Can Hoteliers Ever Achieve Zero Rate Leakage?
For years, the hospitality industry has treated rate leakage as the ultimate enemy, hotels invest in rate-shopping tools, stricter contracts, parity monitoring, distribution audits and endless investigations…
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Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership
Google has moved another step closer to turning conversational hotel search into an actual booking channel. The company recently confirmed that it has begun a limited U.S…
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I don’t want a hotel that’s a ‘home away from home’. I want the opposite
Staying a night in a hotel room is transactional. The hotel provides the service, and we pay for it.
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There is now one more cool new airplane hotel
To the world's aviation geeks, there is no need for plunge pools or sheets with a thread count in the thousands — the true dream is being able to sleep in a plane, even when not going anywhere.
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Harrison creative director of branding Claire Barnard explores why storytelling, flattering lighting, and intuitive wayfinding in the loo are critical to creating a cohesive guest experience.
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What Happens When Influencers Find Your Favorite Hotel?
A luxury hotel’s greatest asset is the one thing it increasingly struggles to advertise: privacy.
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