Claridge’s First Book Shows How It Became the Grand Dame of London Hotels
The famed locale just announced its first authorized biography. The ultimate insider’s guide to Claridge’s is finally here.
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Confessions of a hotel concierge: ‘I’ve sourced pedigree corgis and places at private schools’
Ordinarily, the job of a hotel concierge is to help guests with trifling details. Making restaurant reservations, booking theatre tickets, arranging taxis – that sort of thing. Nothing too taxing and nothing you couldn’t do yourself with a phone and…
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What The Belfry and Club Quarters learned from renovating while staying operational
What’s the best way to carry out extensive redevelopment works while staying open for business? It’s an issue many hotel investors and owners must face.
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How Exclusive Collection’s Danny Pecorelli built the top luxury corporate hotel group in the land
As managing director of Exclusive Collection, Danny Pecorelli oversees one of the country’s most distinctive luxury hotel groups, with a portfolio that spans country house hotels, a gastro pub, destination spas, Michelin-starred dining, golf…
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Hotel concierges work hard to ensure that a guest's stay is perfect, and sometimes this means fulfilling unusual requests. David Haines is the Head Concierge at Park Plaza London Westminster Bridge and has been in the industry for decades…
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Luxury hotel oversupply looms over London
London’s high-end hotel market is heading into its heaviest period of new openings in more than a decade, raising fears that a wave of luxury room supply could outstrip demand and put pressure on prices in one of the world’s most expensive cities…
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Tales from hotel car valets: knickers in a Ferrari and other secrets
They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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London’s first luxury self-storage facility to open beneath the Biltmore Mayfair
High-end storage units for supercars, fine art and wine to launch in Central London, offering hospitality-grade service for affluent clients and business travellers
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Get Your Kicks: Stay Like the England Teams in the Ultimate Football‑Themed Hotel Suite
Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
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Roundtable: “The changing face of luxury service”
From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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Soho House members’ club ‘close to $1.8bn deal to take it private’
The private members’ club Soho House is reportedly close to reaching a $1.8bn (£1.3bn) deal to take it private after a tricky four years listed on the New York stock exchange.
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End of an era as sonless Sir Benjamin Slade turns his mansion over to hotel group
His quest for a wife secured him national attention when he emphasised that he was looking for a 'good breeder' decades younger than him, having explained that when 'you want a new car, you get a new car, not some old banger'…
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Once a Beacon of Luxury, Scarborough’s Grand Hotel Now Faces Decline with Budget Accommodation
The history of Scarborough’s Grand Hotel is as eventful and grand in times of splendor and hardship.
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Asian Hotel Brands Are Transforming Luxury Hospitality
A host of Asian hotel brands are raising the bar when it comes to British and Irish luxury hospitality, says Gillian Rhys.
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How to develop a successful revenue management strategy
Jim Cockell, the owner and operator of The Old Stocks Inn, epitomises the entrepreneurial spirit of the modern independent hotelier. His journey to transforming a 17th-Century Cotswolds coaching inn into an award-winning boutique hotel is a…
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