Hotel franchisees face growing impact conflicts
Hotel groups may benefit from expanding their brand portfolios, but competing properties can put existing franchisees' occupancy, room rates and profitability under pressure.
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Personal AI assistants could be re-shopping ‘landmine’ for hotels
Here we go again. Just as the hotel sector starts to figure out how artificial intelligence (AI) search works, along comes another development: the rise of personal AI assistants.
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Jamaica’s hotel operators are exploring the possibility of collectively restructuring their property insurance arrangements amid mounting dissatisfaction over delayed and reduced settlements of Hurricane Melissa claims…
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Who is buying and selling hotels, and why?
Boutique Hotel News held its latest Feed Your Mind hotelier breakfast in partnership with AHV Associates, hosted at the House of Lords.
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India’s Hotel Pipeline Reaches 1.61 Lakh Rooms
Hotelivate-Savills finds Bengaluru and Hyderabad leading RevPAR growth, while proposed supply raises absorption concerns in smaller markets.
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The world’s greatest hotel is being ruined by influencers
Poule de luxe stalked through the lobby on six-inch spike heels. In her wake shambled a small son and broken wallet of a husband…
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The Hotel Looks Like Real Estate – The Risk Lives In The Operation
A hotel can look reassuringly familiar to a family office. There is land. There is a building. There is often a recognizable flag on the sign. There are comparable sales, replacement costs and a capital plan. On paper, it can read like real…
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British Airways' hotel-inspired first class suites to start flying soon
British Airways is bringing the experience of a luxury hotel to 35,000ft with private first class suites, restaurant-style dining, bespoke bedding and skincare designed around the body's circadian rhythms…
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Radisson's global HR chief wants to turn internal mobility into a talent-supply model
From cross-functional career moves to six-month general manager shadowing, Radisson Hotel Group is seeking to make internal talent a more dependable source of leadership and business capabilities.
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Hotel housekeeping cross-training: How to support staff retention
Cross-training can improve housekeeping flexibility, but staff retention depends on fair workloads, paid training and meaningful career opportunities.
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Hotel groups target Syria for tourism as it rebuilds from rubble of civil war
Several global and regional hotel groups are looking to enter or expand in Syria, senior executives told Reuters, betting that its rich history and coastal destinations will attract overseas tourists as well as Syrians who have long lived abroad…
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1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month
The run of bad press for artificial intelligence (AI) continues, and this time it’s the turn of “predatory” online travel agencies (OTAs). These are the websites that look like a legitimate hotel website but are far from the real deal…
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Hotel reputation management: how to handle negative and fake reviews
An effective review-management process helps hotels investigate complaints, respond professionally, challenge fake content and turn guest feedback into operational improvements.
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Hotel Blacklist Launches New Accommodation Industry Risk Assessment Tool
Hotel Blacklist has launched a new free online resource designed to help hotels and accommodation providers identify high-risk guests and prevent potential financial losses, property damage, fraud, and disruptive behaviour. The service, available…
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Your AI-Written Resume Looks Impressive; So Do The Other 200
There is a new problem landing on recruiters’ desks: Resumes and CVs are getting better and that sounds like good news, but there is a catch.
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Hotel breakfasts: the ultimate anthropological study
One of the great things about travel is that it opens up our minds and shows us a world beyond our own comfort zone, but there’s perhaps nowhere on the planet that shows us the true nature of humanity more than the hotel breakfast room…
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Interview with Laurent Vernhes, Co-Founder of Tablet Hotels
I recently went one-on-one with Laurent Vernhes, co-founder of Tablet Hotels and founder of mva.wine
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How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action
The industry does not need a new dashboard for every soft date. In many cases the hotel already has enough data. What is missing is a reliable bridge from “we know these dates are weak” to “here is what we are doing about them this week."…
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