What’s Happening To Fine Dining?
Noma closed and not because René Redzepi ran out of ideas, the landscape changed on him…
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AI hiring is here. It’s making companies — and job seekers — miserable
As America’s labor market slows, AI-led interviews and auto-generated cover letters are dramatically changing the process of getting a job. And maybe not for the better.
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City Index 2025 sees shift due to tourism gains in East Asia
Global Power City Index 2025 sees city rankings shift due to tourism gains in East Asia and inflationary pressures in the west, 48 major cities evaluated in Mori Memorial Foundation’s GPCI-2025 report…
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Why Blackstone is bullish on real estate for 2026
It’s that time of year again when everyone starts making predictions for what they think will happen over the next 12 months. A lot of this involves saying that the thing you like/have a vested financial interest in will do better. Sometimes that…
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Can the future of hotel reviews be completely AI-generated?
I feel that the scenario is no longer speculative. It is, if anything, the natural extension of where reputation systems are already heading. It is easy to imagine Tripadvisor, Google or any major OTA replacing the old free text box with a short…
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The Love Story That Built Two Of South Africa’s Most Iconic Hotels
When the late Stanley Tollman, wearing a small red carnation in his lapel, took Beatrice “Bea” Lilienstein out to dinner, for their first date, in July 1952, it was to a hotel overlooking the Indian Ocean in Umhlanga, just north of South Africa’s…
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For years, hotel digital marketing optimization was largely an engineering problem with a predictable playbook: feed conversion signals into ad platforms, refine audiences and bidding, attribute outcomes across touchpoints and scale spend where…
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Think Outside the Guestroom: Innovative Strategies to Drive Hotel Revenue
If your hotel’s top-line revenue is stalling or declining, you should consider ways to increase the other line items.
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How Makkah’s hotels sustain performance under constant high demand
What GMs can learn from Makkah’s operational playbook to build resilient hotel operations. When every day feels like peak season, hotel leadership becomes less about managing the moment and more about building stamina…
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The Trends Reshaping How We Eat and Drink in 2026
In the United States, food and beverage trends don’t just shift, they erupt, rewriting the rules of how we cook, sip, and gather. The question for 2026 isn’t what’s next, but how fast we’re willing to follow…
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Japan’s first hotel with a human washing machine is now ready for you to come and bathe in it
Right now, sitting or standing wherever you are as you read this, you might, understandably, think that we’re living in the present. After all, we know about things that have already happened, so we’re not in the past anymore, and if we can’t say…
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IHG’s Christophe Laure on the next era of the Intercontinental and luxury hotel growth
As luxury hospitality grows into a $166bn (€142bn) global market, IHG’s new head of luxury and lifestyle, Christophe Laure, shares how Intercontinental Paris Le Grand is refining its approach to stay ahead in an……
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Hotel concierges work hard to ensure that a guest's stay is perfect, and sometimes this means fulfilling unusual requests. David Haines is the Head Concierge at Park Plaza London Westminster Bridge and has been in the industry for decades…
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Irony of Asia’s outdoor lodging market
It’s low-cost, high returns, fast payback. Yet, few takers. Players in Asia’s outdoor lodging want that changed and here’s why and how.
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Agoda unveils celeb-led ‘Amazing Hotel Prices’ campaign for Indian travellers
The campaign showcases Agoda’s low domestic hotel prices via humorous ad films, offering up to 50% off on select accommodations
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New Authentication Standards for Global Hotel Bookings
The hospitality sector relies on trust, yet centralised guest data systems create a constant security challenge. Data breaches can damage brand reputation and trigger heavy regulatory fines worldwide. Moving beyond traditional username and password…
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US porn tycoon buys up plush Scots hotel as she reveals vision for future
She and daughter Sydney have teamed up to transform the 1625 landmark
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Hong Kong Tycoon Cheng Seeks Sale of Some Rosewood Hotels
Cheng’s representatives have approached some companies for a possible sale of assets in the Rosewood portfolio, according to people familiar with the matter…
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