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The rule requires hotels operating in, or marketing to, New York City to show the full price upfront, including mandatory fees and credit card authorisations.
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AI and robotics, which cut costs between 20 and 30 percent and work 24/7, could put up to 92,000 Nevada hospitality jobs at risk by 2035, driven by profit motives
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From Beverly Hills to Hong Kong, Gareth Roberts has built a career on intuition, observation, and timeless service—proof that true luxury lies in knowing what guests want before they ask.
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Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
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If your hotel room doesn’t have these basic features you really need to lift your booking game.
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As you book your next summer vacation, go ahead and dream about the views, the food, and the spa. But maybe ask one more question: How many stars would you give your last hotel for sleep?
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Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how it’s actually being used so far might be “contextualized marketing”.
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A Spanish hotel worker has been accused of trying to poison tourists by pouring bleach over a buffet dinner…
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Without wishing away the end of the year too quickly, we are already looking ahead and would like to share our insights on optimal timing to launch New Year marketing campaigns that will maximise direct bookings and revenue in 2025…
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A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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Staying the night above a petrol station and car wash may not be everyone’s idea of the perfect luxury break. However, forecourt owners Rahila and Danny Ahmed insist their nine-bedroom boutique hotel, built over their Gulf site in Birmingham, has…
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Four Seasons’ bed linens and JW Marriott’s shampoo aren’t just for guests staying in the hotels anymore. The items are available for sale on dedicated websites, so customers can cozy up in Four Seasons sheets at home, or wash their hair with JW…
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Hoteliers and travel agencies have warned that controversial new hotel registration rules in Spain are not only difficult to implement but will make holidays more expensive for travellers and could hurt the tourism sector's competitiveness abroad…
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Two mates have been turning heads as they embark on a six-day tandem bike ride, completely in the buff. Neil Cox, 36, and his pal, J Antic, 25, kicked off their daring 260-mile journey from Gloucester to Land's End, Cornwall, stark naked last…
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Hyatt ended free, full breakfast at Hyatt Place properties as a brand standard guarantee during the pandemic.
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A new global survey reveals some of the oddest things guests have forgotten during travel — and some of them will make your jaw drop.
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Want a premium hotel experience? Don't make these errors on your next trip.
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