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We speak to the CEO of Raffles and Fairmont about the evolution of the brands and the future of the luxury hospitality industry.
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Gone are the days when guests simply ordered a club sandwich and skinny fries. Hotel guests make some rather outlandish and unusual room service requests, according to a new report.
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In-room aquariums and nightly light shows aren’t even the most exciting features of the subterranean InterContinental Shanghai Wonderland, now starring in a new series of Amazing Hotels
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Chinese mainland netizens are calling for a boycott of a hotel chain owned by a Taiwan-based company after its hotel in Paris, popular among Chinese mainland travelers, refused to display the Chinese national flag despite the fact that the hotel was…
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Simply being a hotel vendor doesn't mean you have to stick to the same safe and unexciting approach.
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Sleep, or lack thereof, is a topic of which we all have plenty to say. Very few of us actually get enough good, quality shut-eye — according to The Sleep Charity, 40% of adults and children suffer from sleep issues. Many adults (43%) note that…
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In the space between a hotel room and an apartment building lies a new brand: Mint House. Florida is a sizable growth opportunity, says its CEO.
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Booking a holiday is a surefire way to alleviate the dreaded January Blues. Getting a city break or sunny escape in the diary – even if it’s still a little way off right now – gives you something to look forward to…
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Rising prices are affecting American households, leading to reduced consumer spending…
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Artificial intelligence (AI) is at the forefront of hospitality technology heading into 2024, and in looking at specific tasks where it can be deployed, a very lucrative application is in attribute-based shopping (ABS)…
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'I was taken aback. I didn't know how to react,' said thwarted Orillia hotel guest after the nearby Quality Inn rejected his stay because his family lives in the area.
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Vacations can be fabulously relaxing. But booking one is another story. The average traveler views 141 pages of travel content in the 45 days prior to booking a trip, according to an Expedia Group report…
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If 2022 was all about a return to travel, then 2023 was the year we went further than ever before…
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ASAP Tickets has released the findings of its recent consumer travel habits survey, revealing the most popular in-flight amenities and main factors that influence travelers’ flight preferences. Despite the overall increase in travel costs, 93% of…
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Are you ready for the latest hotel gimmick? It’s giving you what you want. I know, it’s revolutionary. But that’s the surprising discovery Eric Stone recently made when he booked a room at a Holiday Inn property in Las Vegas…
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Swissôtel, a celebrated Accor brand from the Swiss heritage, is built on the pillars of Sustainability, Vitality and Craftsmanship. As a hotel, it has consistently worked on various sustainable initiatives & Swissôtel promises a Sustainable Stay…
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Looking more closely at the reasons for changing attendance, 38% of corporates and 51% of associations/not for profits say the challenge is delegates’ unwillingness to travel long distances…
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Travel has always been about exploring new places and creating memories but as we enter 2024, travellers are more discerning than ever about how they invest their time and resources away from home…
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