The hotel industry’s biggest success story
The world's largest hotel may grab the headlines, but the hotel industry's greatest success story lies elsewhere.
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Rocco Forte Hotels teams up with Sion to revolutionize how travel advisor commissions are paid
The hotel group is the first luxury brand to adopt the new commission platform, reinforcing its commitment to the travel advisor community.
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Cruise ships are much less taxed than hotels
Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
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If I Had 30 Days to Turn Around a Hotel, Here’s Exactly What I’d Do
Someone asked me recently what I would do if I had just 30 days to improve a hotel’s performance. It is a question I have thought about a lot over the years because the answer gets to the heart of any effective hotel turnaround strategy…
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Hotel owners say Marriott’s reward program is ripping them off
A group of hotel owners are sick of footing the bill for Marriott customers who cash in their credit card points for discounted stays.
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NYU IHIF 2026 Takeaways: Optimism, Smarter Growth and the Women Leaders Reading the Market
At the 48th Annual NYU International Hospitality Investment Forum, hospitality leaders pointed to resilient demand, renewed transaction activity, repositioning opportunities and practical AI as signs of a more disciplined growth cycle ahead…
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Hotel Giants Bet India’s Local Travel Boom Can Defy Slowdown
Major global hotel chains including Marriott, IHG and Hilton are aggressively expanding in India, betting that a domestic tourism boom can withstand a broader consumer spending slowdown and stock market slump…
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Kerzner International announces the promotion of Mattheos Georgiou to Head of Global Operations, further strengthening the company’s executive leadership team as it continues to expand its portfolio of pioneering hospitality brands around the world…
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EU pushes for unified reporting in short-term rental sector
The reforms target a rapidly growing European short-term rental sector where differing national rules have made cross-border data comparison and market assessment difficult.
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At the start of the summer season, Meliá CEO Gabriel Escarrer speaks to SUR about the outlook for tourism, Spain's growing appeal as a safe haven amid global geopolitical tensions and the challenges facing the economy…
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Behind The Curtain At Singapore’s Most Ambitious Green Hotel
The Pan Pacific Orchard is an icon of sustainability. But behind the curtain, it’s a struggle to keep a high-rise hotel green. Here’s how they’re doing it.
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Rooms with a pulse: Bus Palladium, Paris’s historic night club-turned-boutique stay
The Studio KO-designed hotel’s past life as a concert hall in Paris nightlife district Pigalle has played a central role in its transformation into a music-lover’s hotel.
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What’s the culprit for hotel profit margin erosion? New data from LWHA explains
Hotels are complicated to run, but there is one easy concept: If revenues are higher than expenses, turning a profit is the result. Unfortunately, the broader hotel industry is looking down the barrel of a cost-filled gun that isn’t shooting blanks…
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The Vendor Problem: Why Most Hotel AI Advice Has a Conflict of Interest
Most of the hotel AI advice circulating in the industry right now is being funded by someone who wants to sell you something.
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How hotels are protecting margins in a high-cost environment
The global hotel sector is entering a period where profitability is increasingly shaped by cost discipline rather than demand alone.
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Staffing woes and cost inflation batter hotel operators
Midway through 2026, hotels continue to face pressure from workforce shortages, staff churn and rising operating expenses.
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Premier Inn owner to cut 3,800 jobs in UK and Ireland under five-year plan
Whitbread, owner of Premier Inn, has announced plans to cut about 3,800 jobs in the UK and Ireland as part of a new five-year strategy to achieve £250 million in cost savings.
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The robots that save waiters 3,000 kilometres a year at a Granada hotel
Technology that frees professionals from mechanical tasks, so they can focus on improving customer service, is increasingly used in an industry where staff shortages are a problem
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