By tag

New resource offers actionable insights for hotel owners and revenue managers seeking integrated commercial approaches
read more

When travellers search for a hotel, they’re not just browsing, they’re comparing…
read more

RevPAR is a critical statistic for hotels. It always has been, always will be. But it has some gaps. Namely, it doesn’t quite fit in the modern world of hotels that’s focused on growing ancillary spend as well as the relationship between ancillaries…
read more

What do a Saudi influencer-turned-travel agent, a Singaporean AI virtual girl named Rae, and a hashtag with 30 billion views have in common?
read more

Around 7:30 a.m. on a recent Thursday, a sharply dressed man in his 40s strolled into a buffet restaurant of a hotel in Yeouido, western Seoul, with the ease of a regular.
read more

Eric David Meeuwsen didn’t plan on becoming one of Florida’s most trusted hospitality consultants. He just loved the feeling of a great guest experience.
read more

According to research undertaken by Cornell University’s School of Hotel Administration in February 2025, hotels see strong financial returns from commissions paid to the OTAs.
read more

Meeting Planners Aren’t Just Booking Your Ballroom—They’re Booking Your People
read more

Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
read more

The period between or 'betwixt' Christmas and New Year – now dubbed Twixmas – is fast becoming a time when 50- and 60-somethings, caught between caring for children, grandchildren and their own ageing parents, can escape for a relaxed mini-break…
read more

Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science…
read more

Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in…
read more

Visiting your hotel’s website has become an almost mandatory part of a traveler’s booking process. It can be the deciding factor.
read more

Simply being a hotel vendor doesn't mean you have to stick to the same safe and unexciting approach.
read more

On most Caribbean islands, tourism drives the local economy. But not everyone has benefitted. Hundreds of years of enslaved labor in the Caribbean, followed by years of Black people being shut out of access to economic opportunities, has kept Black…
read more

Accenture (NYSE: ACN) has been appointed by global hospitality group Accor to support its content production capability, driving scale and establishing consistency in local and global marketing communications across its hotel brands, tailored to…
read more