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Meeting Planners Aren’t Just Booking Your Ballroom—They’re Booking Your People
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Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
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The period between or 'betwixt' Christmas and New Year – now dubbed Twixmas – is fast becoming a time when 50- and 60-somethings, caught between caring for children, grandchildren and their own ageing parents, can escape for a relaxed mini-break…
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Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science…
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Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in…
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Visiting your hotel’s website has become an almost mandatory part of a traveler’s booking process. It can be the deciding factor.
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Simply being a hotel vendor doesn't mean you have to stick to the same safe and unexciting approach.
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On most Caribbean islands, tourism drives the local economy. But not everyone has benefitted. Hundreds of years of enslaved labor in the Caribbean, followed by years of Black people being shut out of access to economic opportunities, has kept Black…
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Accenture (NYSE: ACN) has been appointed by global hospitality group Accor to support its content production capability, driving scale and establishing consistency in local and global marketing communications across its hotel brands, tailored to…
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