Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it once it goes live…
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Call for cruise ships to fill Brisbane Olympics hotel room shortfall
A tourism leader has made a bold call to solve Brisbane’s hotel room shortfall ahead of the 2032 Olympics, saying cruise ships could fill that accommodation gap.
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There is now one more cool new airplane hotel
To the world's aviation geeks, there is no need for plunge pools or sheets with a thread count in the thousands — the true dream is being able to sleep in a plane, even when not going anywhere.
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Financial Controls - Three Things at Breakfast
Ask most owners where their breakfast food cost problem lives and they will point at the kitchen, the supplier, or the person setting up the buffet at five in the morning. In my experience, they are almost always pointing in the wrong direction…
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12 rules for the hotel breakfast buffet
Ditch the PJs, leave cleaning to the pros and use the right tongs.
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Why empty offices are Europe’s next hospitality goldmine
Olaf Gröger, director at Hyphen, explores why office-to-hotel conversions are becoming Europe’s next hospitality opportunity.
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Flyfi Launches Hotel Booking Platform With Cryptocurrency Payments and No Account Registration
Privacy-first travel platform debuts with dedicated hotel packages for Token2049, Singapore and Devcon 8 in Mumbai, letting attendees book and pay for accommodation straight from their wallet.
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Research suggests that collecting these toiletries is usually less about saving money and more about how the brain processes rewards, possessions, and travel experiences…
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Why Hotel Tech Companies Need to Spend More Time at Investment Conferences
There’s a famous quote often attributed to Henry Ford: “If I had asked people what they wanted, they would have said faster horses.” Whether he actually said it is almost beside the point. Customers are remarkably good at identifying today’s pain…
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Accessible Design Talk: Designing for our future selves
For the first time at MEET UP London, Hotel Designs brought a live panel to the event, with Editor Sophie Harper shining a light on what the future might look like for us all and what we should consider when designing for an ageing population……
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Channel 4 Unveils New Hospitality Series Fred's Ultimate Hotels
Channel 4 has commissioned Fred's Ultimate Hotels, a new factual entertainment series that follows renowned hospitality expert Fred Sirieix as he travels the world exploring some of the planet's most luxurious hotels—and stepping behind the scenes…
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Today's luxury guest doesn't want to be served – they want to be part of it, and that single shift is rewriting the rules of the market.
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For decades, a hotel’s value was explained mainly by three factors: location, category, and operating results. Although these elements remain fundamental, the reality of today’s hotel market is far more complex…
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Nick Jones built Soho House. Now he wants to fix luxury hotels
Described as the hotel that would exist if Claridge’s and Chiltern Firehouse had a baby, St Clement is the new London venture from Nick Jones, his first endeavour since stepping back from Soho House. Hannah Twiggs goes to meet him to discover why…
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Purchasing & Accounts Payable: The Back Hallway
David Lund explores the often overlooked yet critical areas of purchasing and accounts payable in the hospitality sector, highlighting the need for improved efficiency and transparency in these back-end operations…
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The Biggest Drawback of Every Major Hotel Rewards Program
Hotel loyalty programs are easy to appreciate in theory: Earn points, get rewarded, stay loyal, and reap the benefits. The reality is a little messier.
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Why institutional investors are backing Europe’s campsites
The European campsite and outdoor hospitality sector is attracting increasing levels of institutional investment and entering a new phase of modernisation and consolidation, say industry experts.
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Hotel Zed’s “The Love Nest”: Canada’s First Hotel Room Made for Sex
Canada’s first hotel room designed exclusively for sex has just opened its doors and you’ll never guess where it is.
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