By tag

They’re responsible for operating almost half of the world’s branded hotels, boosting the bottom line through expertise in areas like operations, sales and revenue management. But they remain almost unknown outside the hospitality sector…
read more

At first glance, quantum physics and revenue management should never meet…
read more

It’s that time of year again. The holiday decorations are up, the budget reviews are dragging on, and your inbox is drowning in "The Top Trends for 2026."
read more

Flow Thru — this is my abbreviation — is a catch-all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention…
read more

The elevation reflects the Group’s confidence in Schupbach’s vision, as Chedi Hospitality enters its next phase of global growth
read more

When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
read more

Rocco Forte Hotels is pleased to announce the appointment of four new General Managers, with the Managing Director of Northern Italy leading the opening of the brand’s newest property, The Carlton Milan. The appointments across the group’s landmark…
read more

The companies behind Four Seasons Yachts have hired a hotel industry veteran to lead the luxury cruise line as it prepares to launch next year…
read more

China has announced stringent new guidelines to eliminate the culture of hospitality for public officials. The so-called 'Chinese version of the Kim Young-ran Law' regulates even dining occasions that exclude family or friends…
read more

Hotels like Grand Hyatt Taipei now offer therapy dogs and listening sessions. The payoff? A productivity jump, lower turnover, and better customer service.
read more

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is delighted to announce that Mr William HEINECKE, Founder and Chairman of Minor International PCL, was inducted into the SHTM Gallery of Honour on 16…
read more

Eric David Meeuwsen didn’t plan on becoming one of Florida’s most trusted hospitality consultants. He just loved the feeling of a great guest experience.
read more

The 'king' of Britain's migrant hotels has officially become a billionaire after amassing his fortune by housing asylum seekers for the Government.
read more

Aimbridge Hospitality, a leading, global hotel management company and the world's largest third-party hotel operator, today announced the appointment of a refreshed, expanded Board of Managers that brings deep experience in hospitality and further…
read more

A hotel concierge is like having a well-connected friend in a new city—someone who knows the best spots, has the right contacts, and can pull off the (nearly) impossible. Need a last-minute table at the hottest restaurant? Done. Searching for a…
read more

RIU Hotels & Resorts is continuing to make progress in the generational handover that began with the retirement of Carmen Riu in July 2024…
read more

Building a business is not for the faint of heart, and many of those who dare to take the chance share one trait: self-confidence.
read more

Joanne Taylor-Stagg, general manager of The Athenaeum Hotel and Residences in London, embodies the spirit of modern hospitality leadership. With a career spanning over two decades, Taylor-Stagg has led transformations at iconic properties, navigated…
read more