Will AI Search Benefit the Direct Online Channel or The OTAs?
There have been a lot of buzz lately about AI Search and the impact it already has on travel discovery, planning and bookings.
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AI in Hotel Accounting: Separating Table Stakes from the Next Wave
The article separates proven AI capabilities like AP automation from emerging tools like natural-language queries, helping finance teams evaluate vendor claims.
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AI use reaches 91% in Middle East hospitality
The use of artificial intelligence in the Middle East’s hospitality sector is accelerating, with 91 percent of industry leaders already using or piloting AI-related tools, a new survey showed.
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Amsterdam Hotels on AI Risks: Protecting Guest Privacy with Secure Systems, Ireckonu Warns
In a significant warning to the hospitality industry, Ireckonu, a leading provider of technology solutions for hotels, has raised alarms about the potential privacy risks hotels face when using public AI tools like ChatGPT with guest data. With the…
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AI - From Buzz to Practical Implementations in Hospitality
There has been a lot of buzz and heated discussions about the role and impact of AI in the hospitality industry and travel in general.
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Apple and Google wallets are part of a plan to make the hotel room key card obsolete
Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends…
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HotelTechReport, the leading online buying platform for hotel technology, has announced that it has surpassed 50,000 authentic product reviews. This milestone represents a significant achievement for the hotel software community, underscoring the…
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Unpacking the Shift in Restaurant Tech Spending
Industry experts weigh in on why they think restaurant IT budgets are increasing and how that tech spend will affect the industry.
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Metaverse mapping: Blockchain’s role in building virtual hotel realities
The blockchain industry is experiencing exponential growth, with a compound annual growth rate (CAGR) of 56.3%, poised to reach an impressive $163.83 billion by 2029.
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AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
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7 trends the hospitality industry should be talking about today and tomorrow
It’s been a choppy ride for the hospitality industry from the onset of the COVID-19 pandemic to the present. While most markets have regained a positive footing, there are several key changes.
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IHG PROJECTS $1 BILLION SHAREHOLDER RETURN FOLLOWING STRONG 2023
It aims to grow luxury without neglecting mid-scale business - IHG HOTELS & RESORTS reported a 23 percent increase in profit from reportable segments in 2023, surpassing the $1 billion milestone for the first time…
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The rising cost of doing business is the most serious challenge facing hotels this year, according to new research from the Irish Hotels Federation (IHF)…
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A capsule hotel set to open in Japan next year will monitor guests for their heart rate, breathing and other data as they sleep, part of a growing "sleep tech" industry.
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4 new trends shaking up business travel in South Africa
Global travel analysts have highlighted that South Africa’s corporate travel scene has changed due to a combination of post-pandemic challenges, load shedding, and rising inflation…
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Podcast - How Hoteliers Are Rethinking the Revenue Metric Dilemma
In this episode the second of a mini-series on revenue management and pricing strategies, we speak with Radisson, Preferred Hotels and IDeaS RMS about the hotel performance metrics and how they are changing…
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This New Integration Signals the Next Phase of Hotel Labor Controls
In speaking with hotel owners and management company executives, staffing and labor costs are perennially two of the top concerns…
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