One Blackpool hotel group told me in 12 months they paid £800k in commissions to Booking.com
Hoteliers and B&B owners have raised concerns over the business practices of Booking.com in Blackpool…
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One Blackpool hotel group told me in 12 months they paid £800k in commissions to Booking.com
Hoteliers and B&B owners have raised concerns over the business practices of Booking.com in Blackpool…
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Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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2024 Hotel Distribution Study: Digital Trends in Accommodation: Hotels, Booking.com and DMA
Today, HOTREC released its 2024 Hotel Distribution Study(1) which examines recent developments and trends in the European accommodation sector, and uncovers the way consumers book hotel rooms. The main findings confirm the need for proper…
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Booking.com sounds alarm on AI-enabled travel scams
As travelers rush to book their summer getaways, Booking.com's internet safety boss says watch out for supercharged AI scams.
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ONLINE TRAVEL GIANTS “STEP ON THE GAS” FOR MARKETING SPEND IN Q1
First quarter financial figures from four of the largest online travel agencies in the world show Expedia Group, Booking Holdings, Airbnb and Trip.com Group opened 2024 much as they closed 2023 — a year in which they spent a record amount to promote…
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NEW BOOKING.COM SURVEY FINDS TRAVELERS FEEL WEARY, DISILLUSIONED ABOUT SUSTAINABILITY
Booking.com has conducted its annual global sustainability survey, and this year’s results indicate travelers have a tinge of weariness and disillusionment about their attitudes and decisions related to sustainable travel…
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NYC fines hotel company $1.2M over illegal short-term rentals
A hotel company accused of reaping millions of dollars from nearly 70 illegal short-term rental units in Manhattan and Brooklyn will pay a $1.2 million fine to New York City as part of a settlement filed in state Supreme Court on Monday…
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Spanish watchdog hits Booking with record fine of €490 million
Spanish competition watchdog CNMC plans to issue a record fine of €490 million to Dutch holiday rental website Booking following reports of false competition from two Spanish hotel owners’ organisations, Spanish and Dutch media reported on Friday…
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Booking, Agoda or Expedia? A review of 200,000 hotel searches shows which has the best rates
Vacations can be fabulously relaxing. But booking one is another story. The average traveler views 141 pages of travel content in the 45 days prior to booking a trip, according to an Expedia Group report…
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Booking Holdings names Ewout Steenbergen EVP/CFO
Booking Holdings Inc. has appointed Ewout Steenbergen as EVP/CFO, effective March 15…
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Hackers Target Booking.com Partners With Dark Web Ads to Steal From Customers
Hackers have found a weak link in Booking.com security — its hotel partners. And the threat to Booking.com customers has been stubbornly persistent…
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Hotels to Pay Middlemen $75 Billion in 2023: Skift Research
Hotel companies pay billions a year to online travel agencies and other distributors. Our estimate of how much is eye-opening. So is hoteliers' naiveté about how sustainable their level of spending is - Seth Borko and Sean O'Neill, Skift…
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Booking.com owes Danish hotels 'millions of kroner'
Denmark's hospitality trade body Horesta has given the online hotel site Booking.com two days to pay payments owed to some 200 hotels and bed and breakfasts in the country, after which it is threatening legal action…
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EU Commission to Prevent Booking Holding From Purchasing of eTraveli
Booking Holdings is set to lose the €1.67 billion deal with Sweden’s eTraveli Group, a very important transaction that has been left stranded for nearly two years. This is expected to happen due to the European Commission deciding against it…
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Booking sued by Texas, which alleges deceptive hotel-rate practices
The Texas Attorney General of Texas is accusing the travel-booking company of "omitting mandatory fees from the advertised room rate."
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Expedia and Booking are putting AI through its paces
The CEOs of the U.S.'s two largest travel agencies, Booking Holdings and Expedia Group, say they are bullish on the potential of generative artificial intelligence (AI) but warn that the nascent technology still needs refinement…
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Bookings for last-minute holidays in Ireland jump
Bookings for last-minute holidays in Ireland have jumped due to soaring temperatures in Greece, Italy and Spain, and wildfires in popular destinations such as Rhodes.
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The Most Important Story in Hotels in 2022
Hoteliers managed to maintain pricing discipline in 2022, a practice that has long eluded the industry.
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