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Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Artificial intelligence could end up closing down the world of travel as it increasingly limits results to a traveller’s known wants and desires as opposed to giving them fresh ideas.
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A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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Hotel and hostel workers are being tricked into downloading credential-stealing malware by cybercriminals impersonating Booking.com.
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A lack of proper checks is leaving Booking.com wide open to scammers, according to an investigation by Which?.The consumer champion has called for the holiday booking platform to do more to prevent fraud on its site ahead of the Online Safety Act…
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Content marketing includes content and descriptions about the property, its amenities, services, calendar of events, destination, activities and attractions that are being delivered to targeted audiences through various communication and media…
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Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research by hotel technology specialist SHR has revealed.
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The hotels are run by new operators with no connection to the collapsed chain, but the tourism giant is demanding they settle old debts and is refusing to allow the hotels on its website under the new name Saban…
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Skift Research came with its much anticipated Hotel Distribution Outlook 2024. In this report, based on the wishes of both branded and independent hoteliers surveyed, Skift Research predicts that by 2030, direct digital channels will have overtaken…
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Families planning half-term breaks face paying up to 50 per cent more on Booking.com if they use a computer rather than the travel firm's smartphone app.
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Hoteliers and B&B owners have raised concerns over the business practices of Booking.com in Blackpool…
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A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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Today, HOTREC released its 2024 Hotel Distribution Study(1) which examines recent developments and trends in the European accommodation sector, and uncovers the way consumers book hotel rooms. The main findings confirm the need for proper…
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As travelers rush to book their summer getaways, Booking.com's internet safety boss says watch out for supercharged AI scams.
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First quarter financial figures from four of the largest online travel agencies in the world show Expedia Group, Booking Holdings, Airbnb and Trip.com Group opened 2024 much as they closed 2023 — a year in which they spent a record amount to promote…
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Booking.com has conducted its annual global sustainability survey, and this year’s results indicate travelers have a tinge of weariness and disillusionment about their attitudes and decisions related to sustainable travel…
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A hotel company accused of reaping millions of dollars from nearly 70 illegal short-term rental units in Manhattan and Brooklyn will pay a $1.2 million fine to New York City as part of a settlement filed in state Supreme Court on Monday…
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Spanish competition watchdog CNMC plans to issue a record fine of €490 million to Dutch holiday rental website Booking following reports of false competition from two Spanish hotel owners’ organisations, Spanish and Dutch media reported on Friday…
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