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The author argues hotel technology remains frustratingly basic after 20+ years, with Wi-Fi now more critical than hot water for guest satisfaction.
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Google's DMA-compliant changes to hotel search results are giving OTAs and intermediaries more visibility while pushing hotel direct booking channels further down in search rankings.
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Africa’s hotel pipeline has reached 123,846 rooms across 675 projects, according to W Hospitality Group. While North Africa dominates volume, East Africa shows the highest proportion of projects currently under construction…
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The Middle East hotel market is facing immediate pressure after military strikes on 28 February 2026 triggered widespread travel disruption across the Gulf.
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Luxury prides itself on intuitive service: anticipating what a guest needs before the guest articulates it — or even knows they need it, but there is one area where the industry consistently falls short: accessibility…
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Venture capital has rarely moved with such conviction into a single industry vertical. In the past 18 months alone, more than $2 billion has flowed into AI-native hospitality technology startups, backing companies that promise to rewire everything…
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What if a hotel operated less like a hotel, and more like software? In a recent episode ofMattTalks, Niko Karstikko, co-founder and CEO of Bob W, shared how his company is rethinking hospitality from the ground up. Bob W operates nearly 6,000…
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The hospitality sector in South Africa is caught in a precarious balancing act, grappling with a myriad of challenges that threaten its recovery and future sustainability. According to the inaugural Hospitality Asset Management Company (HAMAC) South…
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Otelier has released The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward, an industry report developed in partnership with hospitality software company Agilysys and cloud business management company Sage…
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The gap between Europe’s most expensive and cheapest destinations has nearly doubled in 10 years thanks to the growing cost of luxury properties.
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The other day I spent time with a few of the truly serious humans in the world of networking and security last week. I always find discussions with these industry experts fascinating, particularly the insights into the thought processes of those on…
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The World Inequality Report 2026 exposes an unprecedented wealth concentration crisis, revealing that just 56,000 ultra-wealthy individuals control more wealth than the poorest half of humanity combined, while calling for urgent global tax reforms…
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2026 will be defined by two forces: frictionless travel experiences and the industry’s struggle to keep up with AI‑driven change. The hotel industry needs to move from fragmentation to a unified system, but the speed of AI innovation is creating…
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Midas PR founder Dr Karine Lohitnavy-Frick offers a different perspective on the year ahead
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It’s low-cost, high returns, fast payback. Yet, few takers. Players in Asia’s outdoor lodging want that changed and here’s why and how.
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Trump Residences Gurgaon, launched in May, sold out all 298 units in five hours, developer Tribeca trumpeted on its website. Featuring two 51-story towers, it is the Trump Organization’s fifth branded residences project in India, a market it entered…
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The Kingdom is poised to witness a massive expansion in its hospitality sector by developing 362,000 hotel rooms to cater for a projected surge in tourism, with 150 million domestic and international visitors expected by 2030…
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Once upon a time, luxury in hospitality was defined by things such as marble floors, expensive silverware and the thread count of the linens. It was about spectacle and exclusivity. Fast forward to the post-Covid era and that is giving way to a…
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