Why Your Favorite Server Quit — the Real Cost of Hospitality Burnout
Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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Will the Human Touch Become the Ultimate Hotel Luxury in an Automated World?
The $50 room service hamburger wasn’t memorable for its Wagyu beef or truffle aioli. What made it extraordinary was the moment it arrived at 2 a.m., delivered to a jet-lagged executive by John, the room service attendant. With a quiet smile, John…
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A Fireside Chat with Reggie Aggarwal, CEO CVENT
The 2025 Penn State Hospitality Executive of the Year Award Ceremony and Keynote Speech on April 8, 2025, featured a warm welcome from Dr…
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Hospitality turns to baby boomers to ease staff shortage
Industry has second-highest employment growth for over-50s as it offers flexibility and social connection
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Israeli-backed Leonardo Hotels is growing in central Europe, supported by a series of strategic partnerships and new investments.
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4 ways hospitality HR teams are taking the lead
The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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Glion Institute of Higher Education appoints Philippe Vignon as General Director
Glion Institute of Higher Education has announced the appointment of Philippe Vignon as its new general Director, effective June 16, 2025…
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How to support hospitality staff during Stress Awareness Month
From managing workloads to investing in training, Kelly Tucker, founder and managing director of HR Star, explores how hotels can ease staff stress
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Bob W appoints JLL chief to board as operator ramps up EU expansion
Tech-powered hospitality operator, Bob W, has today announced the appointment of Philip Ward, former CEO of JLL’s Hotels & Hospitality Group for the EMEA region, to its Board of Directors.
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Explore the 2024-2025 Foreigners in China Update, offering insights into shifting foreign talent trends, compensation changes, and evolving workforce dynamics, helping businesses navigate China's evolving labor market and strategic hiring decisions…
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Japan's youth abandon tourism jobs amid low wages, harsh work culture
Seeking better pay and work-life balance, young Japanese workers are leaving the tourism sector, worsening labour shortages in an industry crucial to Japan’s economy, reports South China Morning Post (SCMP)…
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Julia Selyukova has been appointed General Manager at Four Seasons Hotel Gresham Palace Budapest
From Doha, a striking modern metropolis, to the timeless Pearl of the Danube, Julia Selyukova brings a holistic vision of luxury hospitality to Four Seasons Hotel Gresham Palace Budapest. With nearly two decades of hospitality leadership and global…
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Views from a hospitality girl… reputation, reputation, reputation
Well hello there hospitality people, I’m back with another insight into the ramblings of my hospitality mind. Once again, I’m writing this month’s column from the front-line as I continue my engagement “up north” in Aberdeen. In truth I’m sat behind…
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This Vegas boutique hotel will soon become The Vanderpump
Entrepreneur and reality TV star Lisa Vanderpump is getting into the Las Vegas hotel business…
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Aimbridge Announces New Board of Managers with Significant Hospitality Experience
Aimbridge Hospitality, a leading, global hotel management company and the world's largest third-party hotel operator, today announced the appointment of a refreshed, expanded Board of Managers that brings deep experience in hospitality and further…
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Kempinski Hotels appoints Karin Raguin as Chief Human Resources Officer
Kempinski Hotels appoints Karin Raguin as Chief Human Resources Officer, enhancing leadership under CEO Barbara Muckermann to reposition the historic luxury brand.
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Oyo founder Ritesh Agarwal reveals he still cleans hotel washrooms. Here's why
Speaking at the second edition of the Mumbai Tech Week 2025, Ritesh Agarwal emphasizes humility in leadership and overcoming fear in entrepreneurship.
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I work in a real White Lotus hotel, and this is what it's like
Sex-worker cash tips, secret bed swapping and dangerous liaisons – this is what we know and love about the badly behaved staff and guests at TV’s infamous White Lotus hotels. But what is life really like at such a fabulous five-star…
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