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Sex, drugs, drinks – and great connections. Bar workers report from the frontline of the midnight shift
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The people we walk past in the hotel lobby may be our best local guides
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Years at a luxury hotel teach you a lot about people. I could usually tell who would tip well before they even reached the front desk.
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Why did the 70-year-old chef leave his cushy job to slog as a hawker?
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Luxury hospitality isn’t built on manuals or presentations. It’s built on something far more enduring: human connection.
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It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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From Beverly Hills to Hong Kong, Gareth Roberts has built a career on intuition, observation, and timeless service—proof that true luxury lies in knowing what guests want before they ask.
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When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
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Hotel management company Aimbridge Hospitality EMEA has announced the appointment of six new general managers (GMs) across its UK and European portfolio.
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They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance…
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Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it.
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Spain’s Meliá Hotels International is taking an education-first approach to one of the hospitality sector’s most pressing problems — the shortage of skilled workers.
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Rocco Forte Hotels is pleased to announce the appointment of four new General Managers, with the Managing Director of Northern Italy leading the opening of the brand’s newest property, The Carlton Milan. The appointments across the group’s landmark…
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The US Hotel labour shortage is worsening as unpredictable visa rules, tighter checks and uneven H-2B and J-1 timelines thin staff just as travel demand rises.
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Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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Airbnb has said it wants to “aggressively” expand its hotel business, and Skift has found several job openings that point to a global scale: Postings include positions for managers covering the U.S., Mexico, Canada, Europe, the Middle East, and…
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Celebrity chef Guy Grossi is selling Melbourne fine dining institution Grossi Florentino and other restaurants after more than 25 years running the high-profile venue.
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