Is it still safe to visit Iceland? That’s the question on the minds of many tourists after a section of the island nation was placed under a state of emergency following a spike in seismic activity…
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Hotel Receptionist Got Even With A Scammer By Getting Them Fired From Their Job
What do most people do when they get bored at work? Look at their phones? Fall asleep on their desk? Well, not this person! They ended up going above and beyond the call of duty in order to get even with a scammer…
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Unlocking Sustainable Tourism: Strategies for Eco-Friendly Hotel Operations
According to Staze, the carbon footprint for just one night’s hotel stay is 40kg CO2. It’s a stark reminder of the environmental cost that comes with our wanderlust. However, it’s not all gloom and doom in the hospitality scene…
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She lived in a New York hotel for more than 40 years. But her life was a mystery
This story begins in room 208 of The Belvedere Hotel. Sitting in the heart of Manhattan's theater district on West 48th Street, the hotel is used to having guests come and go as they see the sights and catch a show…
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Olivia Immesi interview: “Aparthotels give you flexibility”
Olivia Immesi, managing director of Native Group, talks the benefits and drawbacks of aparthotels, and tells us why hybrid hospitality models are all the rage…
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Native Places opens seventh aparthotel in London venue with royal connections
Native King’s Wardrobe, home to 92 apartment-style rooms, gets its name from its previous life as a storehouse for the King’s state and ceremonial robes in the 14th century…
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Huishan Zhang Decorates the Londoner Hotel’s Christmas With Black - White Roses
LONDON — The Londoner Hotel holds a special place in Chinese-born designer Huishan Zhang’s orbit. It’s become his go-to venue to present his ready-to-wear collections and now, he’s designed the hotel’s Christmas tree…
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New tool for hotel contracts, Cyberlogic moves closer to tour operators
The Greek travel tech company Cyberlogic, an expert in DMC software, is expanding its product range. A new solution is now available for tour operators to centrally manage and control hotel contracts and hotel content…
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Death by a thousand fees: Customers navigate minefields of hidden charges
When did it become common practice for companies to charge people to death at point-of-sale, after pulling them in with lower advertised prices? In an age where transparency in pricing should be the norm, consumers are navigating a minefield of…
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HEI Assumes Management of The Renaissance Times Square
HEI Hotels & Resorts, one of the nation's leading operators of institutionally owned full-service hotels, with a portfolio of more than 100 properties across the United States, recently announced that it has assumed management of the 317-room…
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Surge in pent-up demand drives rise in occupancy rates and room rates. The proportion of midrange and prime hotels, which are more profitable, is up after budget brands took the brunt of pandemic closures, analysts say…
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High-rise hotel built over Osaka temple prepares to open doors
OSAKA—A high-rise hotel built on the grounds of a historic temple here opened its doors to reporters on Oct. 11 ahead of its grand opening in the following month…
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Chargebacks are a bigger problem than most hoteliers think
For hotel managers, dealing with unhappy guests is part of the job: you do your best to smooth ruffled feathers, address the underlying problems and make sure that you manage similar situations better in the future…
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The July Hotels planning properties in London, Dublin and Lisbon
Amsterdam-based CityID Group has announced plans to rebrand as The July Group, alongside the creation of new hotel collection The July Hotels…
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Minor Hotels to debut in Paris with three NH Hotels
Thailand based hotel group Minor Hotels announced its upcoming debut in the French capital with a trio of four-star Paris hotels…
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Hotel chef who complained about 'unfair’ share of tips raised ‘important questions’, WRC finds
A hotel chef who complained over how his employer divided customer tips among staff has raised “important questions” over how new legislation governing the payment of tips and gratuities is being applied, according to the Workplace Relations…
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Cadello hosts all-female bar takeover
Liqueur brand Cadello will team up with Rüya London restaurant for an evening with three bartenders…
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Oman sees hotel revenue rise by 26.4% thanks to European-led tourist surge
RIYADH: European travelers to Oman helped fuel a 26.4 percent rise in hotel revenue in the first nine months of 2023, official data has revealed…
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