Next Level Innovation: the 5G Hotel Experience
The global pandemic has affected nearly every aspect of business and dramatically altered the state of business travel, leisure travel, events and conferences.
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7 restaurant technology trends to watch in 2022
The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced food and beverage outlets to look beyond the traditional…
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Five Things Hoteliers Should Know About Securing Equipment
To keep their guests, employees, and properties secure, hoteliers today must consider both physical and digital environments…
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JIN JIANG PARTNERS WITH TENCENT TO SPUR HOSPITALITY INNOVATION IN CHINA
Two of China’s largest hospitality and technology companies will work together to drive innovation in the country’s hotel industry.
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Hospitality Technology Announces 2021 Hotel Visionary Award Winners
Choice Hotels International and Loews Hotels & Co. honored for outstanding achievement, vision and leadership in technological innovation.
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2022 predictions for business events
2022 will be a year of rebuilding and recovery for the business events, accommodation, and meetings industry, according to the HBAA, soon to be known as beam.
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Five proven methods to boost security at your hotel
As a hotel manager or owner, your primary goal in business is more than just operating at a profit. You also want to make sure that your guests have a safe and enjoyable stay while on your property, too…
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Top digital marketing trends and predictions for 2022
It’s that time again when we all collectively look at the digital trends and opportunities for the new year. Naturally, Google leaders from across Europe, the Middle East, and Africa (EMEA) are looking ahead too…
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Does Artificial Intelligence Have a Place in the Travel Industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far
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Welcome Mobile Engagement to Revamp Your Guest Hotel Experience
A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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It’s What’s Behind The QR Code That Counts
Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally…
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Eurostar begins SmartCheck contactless travel trial
Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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Does Your Hotel Have Cyber Insurance?
Only 35 percent of hospitality businesses do even though 78 percent would benefit. Here’s what you need to know.
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The Future of Hospitality CX: Top Predictions for Drivers of Bookings and Loyalty
Here are four predictions for what hospitality companies will need to do in 2022 to embrace the future of hospitality and drive bookings and loyalty.
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Beyond the Booking: How to Maximize a Digital Concierge
A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
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Chexology Launches Chexpass, the Digital Claim Ticket for Apple Wallet and Google Pay
The First "Tap and Go" Technology That Eliminates the Paper Claim Ticket in Checkrooms
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