When Technology Undermines Hospitality
In the summer of 2025, traveling on business, I checked into a U.S…
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Is AI going to make hotel websites obsolete?
We are already witnessing the emergence of the Personal AI Agents. ChatGPT Operator, Google Gemini AI Agent, Microsoft Copilot AI Agent, Claude AI Agent, etc…
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Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
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Japan hotel offers mini beds for stuffed toys, appealing to travellers with plush fellows
Travelling toys trend spreads to China as psychologists say taking an inanimate friend on your trip offers ‘unconditional companionship’
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Unique approaches to customer loyalty, partnerships and design have helped keep this Parisian institution a must-visit destination for a century. Luca Allegri tells us how the hotel continually reinvents itself while maintaining its charm…
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Holidaymakers staying at a four-star hotel in Spain have been prevented from leaving via the front door - after local police said it was not conforming with tourism regulations and locked it up.
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Travel advisories, tariffs create headwinds for US hotels
There might be turbulence ahead for U.S…
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Outdoor Hospitality in Europe: The Rise of the Horizontal Hotel
Outdoor hospitality in Europe – once seen as rustic or seasonal – is experiencing a major transformation.
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Trump Shifts Deportation Focus, Pausing Most Raids on Farms, Hotels and Eateries
The abrupt pivot on an issue at the heart of Mr. Trump’s presidency suggested his broad immigration crackdown was hurting industries and constituencies he does not want to lose.
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10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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Spain tourist hotspot faces summer of 'changeover day' travel chaos as hotel staff set to strike
Hotel staff across Tenerife and the western Canary Islands will walk out every Friday in July and August amid growing tensions between unions and hoteliers
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Injured man gets $9.45M jury verdict against Dallas hotel
A Dallas County jury awarded $9.45 million to a man who suffered injuries at Hotel Crescent Court while walking his dog.
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A CORFU hotel boss has accused a Brit gran of "fabricating complaints" after she moaned her stay was a "nightmare" thanks to "no bacon, sausages or chips"…
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Elizabeth Banks Begs Hotel Guests To Stop Flushing This
Before she hit it big in Charlie’s Angels and The Hunger Games, Elizabeth Banks was out here scrubbing toilets and yanking condoms out of drains.
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From hashtag to hotel room: The evolution of the social food chain
What do a Saudi influencer-turned-travel agent, a Singaporean AI virtual girl named Rae, and a hashtag with 30 billion views have in common?
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Joan Carles Casanovas: "When you go to a hotel you expect to have what you don't have at home."
Joan Carles Casanovas (Sabadell, 1967) is the new director of the Hostal de la Gavina. He has a long career in the hotel industry and has spent the last ten years managing another iconic establishment: the Hotel Casa Fuster…
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Solo travel is on the rise, and hotels are responding
As more people travel alone, hotels are redesigning spaces, enhancing safety, and adding social features to better serve solo guests.
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The 'king' of Britain's migrant hotels has officially become a billionaire after amassing his fortune by housing asylum seekers for the Government.
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