7,000 union hotel workers in Chicago authorize strike
More than 7,000 Chicago union hotel workers voted 85% to authorize a strike over better wages and benefits, according to a news release Unite Here Local 1 shared with Hotel Dive.
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DCT Abu Dhabi updates hotel standards to enhance guest experience
The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has updated the Abu Dhabi Hotel Classification Manual, establishing new standards for guest experience and service quality.
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A former North Carolina hotel clerk has been sentenced to 117 to 153 months in prison after pleading guilty to 57 identity theft and financial crime charges involving nearly 120 hotel guests.
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Hotel family accused of $100M fraud
An indian-origin father and son who operate hotels in the U.S…
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Man posing as NBA star steals $90K luxury car from Georgia hotel
Police linked the suspect to another vehicle theft in Savannah two weeks before the BMW went missing
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Hotel Operators Exit Cuba as US Pressure Reshapes Market
Trump’s escalation of executive orders against companies doing business with GAESA and Mintur, the largest owners of hotel assets in Cuba, has finally triggered the exit of all Spanish hotel groups from the island…
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Kleptos at Claridge’s: What’s OK to Steal from the World’s Best Hotels?
Some guests walk away with more than just memories—a lot more. But what’s permissible to pinch and what’s a five-star felony? We investigate.
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I don’t want a hotel that’s a ‘home away from home’. I want the opposite
Staying a night in a hotel room is transactional. The hotel provides the service, and we pay for it.
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Shanghai’s budget socialites: Splitting a $420 hotel room for a $28 taste of luxury
At The Ritz-Carlton Shanghai, a river-view room that typically costs around RMB 3,000 (about USD 420) a night was shared by 15 women on the evening of August 15.
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Robots are asking for tips. But who actually gets the money?
Machines are sticking out their digital palms. Your reaction could help shape the future of the service industry.
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The High Court of Justice of the Canary Islands has issued a landmark ruling for the tourism sector in the archipelago. The decision fully upholds the lawsuit filed by the CC.OO and UGT unions against the companies that make up the Riu Group…
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California police department caught 'passive monitoring' hotel pool
A small California city came into national view this week after a late-night host publicized its police department’s widespread surveillance network and questioned why its cameras had recorded a hotel property and its pool “for hundreds of…
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Barbara Muckermann. The End of More for More’s Sake
As prices rise and old signals of luxury lose force, the future of hospitality will be defined not by how much a hotel can add, but by how precisely it understands what guests actually want.
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Geopolitical labour pipelines: The hidden cost of luxury hospitality
Luxury hospitality is one of the world's most globalised industries, relying heavily on migrant workers to deliver premium guest experiences.
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Hotel room booking companies sued by San Francisco for offering ‘no value’ to consumers
If you’re traveling to San Francisco and get an online offer for a hotel reservation, double-check the price, city officials say in a newly filed lawsuit — it may be much more than the hotel is actually charging, with the extra sums pocketed by…
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Childphobia and the rise of child-free tourism in hotels in southern Gran Canaria
They are conceived as parents' problemand there is no awareness that the children. They are not only children of their parents, but they are also children of society. And they make noise, they cry, they fight… which means the upbringing…
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Wealthy LA reality star plunges to death from 28th floor of hotel as chilling final text revealed
A wealthy Los Angeles reality TV personality plunged 28 stories to his death from a swanky South Florida beachfront resort just moments after texting friends, “I’m coming,” leaving stunned loved ones insisting the fatal fall was no suicide…
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Flyfi Launches Hotel Booking Platform With Cryptocurrency Payments and No Account Registration
Privacy-first travel platform debuts with dedicated hotel packages for Token2049, Singapore and Devcon 8 in Mumbai, letting attendees book and pay for accommodation straight from their wallet.
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