Is Netflix a window on the future for Travel and Hospitality?
Raise your hands... those who yearn to get on a plane and fly to some exotic destination. In fact, at this point, anywhere outside the confines of our homes, in any form of transport will do nicely, thank you…
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Micro-weddings & Minimonies. Adapting Your Hotel for Small-Scale Celebrations
Lavish, over-the-top weddings with extensive guest lists are a thing of the past, at least for the near future…
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Travel + Leisure Magazine Acquired by Wyndham Destinations for $100 Million
This pandemic world has really changed everything: The new year brings the unlikeliest of travel marriages between a timeshare company and one of the industry’s leading media brands.
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Voice Search for the Tourism & Travel industry: All You Need to Know!
Voice search within the travel industry is one of the emerging trends that marketers, business owners and other senior figures within businesses in this area need to become aware of…
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Data-based cleanliness proof to reassure guests in the COVID-19 era
Cleaning protocols, sanitary standards and hygiene procedures. In the age of COVID-19, these terms have become omnipresent. Most hotel groups have implemented new security and hygiene protocols to reassure guests and make them feel safe…
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4 Simple tips to enhance your online charisma
Effective and illuminating advice for bringing out your best self on the computer screen and engaging the attention of your audience. A must-read for today’s digital professionals.
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Mind the generation gap! Generational differences in hospitality
A look at how to navigate the generational stereotype minefield that has some hospitality brands scratching their heads…
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What Hotel KPIs Analyze Complete Operational Performance?
Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics…
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Crisis communication tips for PR professionals
A badly handled PR crisis can have a negative impact on companies for years, driving away customers and damaging brand reputation…
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New Fornova Report Gives Actionable Insights To Hoteliers For Navigating the COVID-19 Crisis
As hotels around the globe continue to grapple with the impact of the coronavirus pandemic, we have released a comprehensive report exploring the steps hotels can take to navigate the ‘new normal’.
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Evolution of Hotel Upselling: Improve Experience, Revenue and Reputation
The hospitality market has changed, it has evolved. The hotel is no longer a place to spend the night but has become a fundamental part of the guest’s experience and Hotels can offer to the guests much more than a room…
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Marriott International fined £18.4 million for data breach
The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
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53 Proven Hotel Marketing Ideas & Examples to Win More Events & Group Business
Because the digital marketing landscape shifts so rapidly, it’s important that your hotel is using the best marketing ideas to drive new business.
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Wyndham launches hybrid meeting spaces in Europe
Wyndham Hotels and Resorts has launched a hybrid meeting concept to “help drive corporate business demand to its hotels” in the wake of the coronavirus pandemic…
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Hotel Giant IHG Data Shows Younger Travelers Now Prefer Much Shorter Booking Windows
The coronavirus pandemic continues to place a giant question mark around the travel industry and when demand will once again return to 2019 levels. Shifts in consumer behavior aren’t helping hotel companies like IHG plan for a recovery…
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Columbia Hospitality Program Places Executives With Clients
Management and consulting firm Columbia Hospitality, based here, has created an executive search program designed to place highly skilled and qualified candidates into positions in the hospitality industry…
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What employers can do about employees' social media posts
In times of crisis, people often turn to social media to express their displeasure. Unfortunately, some of these posts are inflammatory, derogatory, offensive or racist…
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