When pubs and restaurants close, our culture is a casualty
Hospitality jobs have long kept struggling artists, actors and musicians going. When those gigs go, the arts are diminished too.
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Leadership hiring and retention: A looming crisis
The most effective strategy for attracting and retaining leadership talent will be offering wealth creation opportunities, such as equity participation, profit-sharing models, or even long-term incentives tied to the company’s growth and success…
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New tipping law comes into force on October 1 - affecting all pubs, restaurants and cafes
Restaurants, coffee shops, cafes and other hospitality venues will be banned from withholding tips from their staff from today in a major boost for millions of workers.
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A Guide To Education Pathways in the Hotel Industry
The hotel industry is a vast and rapidly evolving sector, offering a wide range of career opportunities for individuals with the right education and skills. Whether you’re just starting your research or looking to advance your career further…
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Derelict, dire and dead: What Birmingham could look like without hospitality and tourism
The UK hospitality and tourism sector is battling a critical talent shortage – with 86% of people in Birmingham believing the sector only offers short-term career opportunities.
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UAE Building Village For Thousands of Staff Amid Hotel Boom in Ras Al Khaimah
Junior staff and management will live in seperate buildings, and RAK says the campus will prioritize wellbeing.
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13,500 US hotel workers hold strike votes over pay and conditions
About 13,500 hotel workers across Boston, Honolulu, Providence and San Francisco will vote on whether to strike this week as they push for significant wage increases and protections against job cuts.
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Why Recruiting Tech Talent in Hospitality Is a Challenging Task
As technology is becoming gradually more important in hospitality, the industry is facing a significant challenge: a shortage of skilled IT professionals capable of navigating the complexities of modern day technology. Developing IT talent has…
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A guide for people with learning disabilities to working in hospitality from Hilton’s Sam Innes
Sam Innes is a member of The Waldorf Hilton, London’s Food and Beverage team who has Down Syndrome. He is working to defy the barriers to entering the workforce, and part of his work includes providing interviews with the media, so the team at H&C…
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Equity and inclusion in hospitality must increase in line with diversity
The diversity of hospitality workforces is rising and HR policies to support equity and inclusion must keep pace, say experts in the matter.
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Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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The Pier Hotel closes: The 'world's toughest pub' shuts its doors after more than 130 years
An Aussie pub that boasted the record for the most stabbings in one night and was once dubbed the 'toughest in the world' has closed…
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Empowering growth: Hotel Equities’ learning and development programs
Hotel owner, operator and developer Hotel Equities (HE) is guided by 12 value statements. One of them—“hire an attitude and teach them the business”—has led to the company launching several learning and development programs. These initiatives target…
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Break These 6 Rules When Job Searching
Break the first rule that says your resume must show every job you have ever had in your career.
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76% of surveyed hotels report staffing shortages
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
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Addressing the Unseen Challenges of Hotel Work
Stellar customer service, exquisite facilities, and well-stocked amenities are the hallmarks of the hotel industry. Guests and patrons expect hospitality when paying for these services, whether for vacation, business, or other purposes…
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Union calls Virgin Hotels’ ‘final’ offer in contract negotiations ‘inadequate’
Virgin Hotels Las Vegas’ latest contract proposal for employees is “unacceptable for workers,” Culinary Union Secretary-Treasurer Ted Pappageorge said Thursday.
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RiseHY sees 5,700 ‘Opportunity Youth’ join Hyatt
Hyatt since introducing its RiseHY program in 2018, more than 5,700 Opportunity Youth (those from under-resourced communities, between the ages of 16 and 24) have joined Hyatt or a Hyatt hotel. This marks a significant step toward Hyatt’s global…
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