Liam Payne's death investigation takes new turn as police demand access to hotel computers
Police are continuing to probe the Casa Sur Hotel in Buenos Aires, Argentina, where One Direction star Liam Payne tragically fell to his death aged 31 on October 16.
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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From lotions to linens: How hotel marketplaces can boost guest loyalty
Four Seasons’ bed linens and JW Marriott’s shampoo aren’t just for guests staying in the hotels anymore. The items are available for sale on dedicated websites, so customers can cozy up in Four Seasons sheets at home, or wash their hair with JW…
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With the pandemic largely in the rearview mirror, the last twelve months have been about interest rates, less transactions, and wild presidential election cycles worldwide. The hotel industry will be impacted in significant ways as these issues…
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Public-funded facilities offering ‘hotel’ services to be investigated
Thai Hotels Association says temples, schools and universities offering banquet and other services for profit should not be tolerated.
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Hollywood director Guillermo del Toro stays at ‘haunted’ Aberdeen hotel
From haunted bedrooms to deep-fried Mars Bars, Aberdeenshire is proving to be quite a hit with Hollywood film director Guillermo del Toro…
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Evergreen apologizes over Chinese flag furor at Paris hotel
The management of Taiwan's Evergreen Laurel Hotel on Thursday issued an apology for not including the Chinese flag in the Olympics decor at its Paris hotel, which had offended some of its patrons.
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Marriott Hotel and Marriott Executive Apartments, Al Jaddaf roll out new tech upgrades
Marriott Hotel and Marriott Executive Apartments, Al Jaddaf have rolled out a series of new and improved technology systems intended to elevate the guest journey through new TV systems, smoother and better security, and more…
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Hotels dealing with the aftermath of the global IT outage
The global IT blackout has exposed critical vulnerabilities in the hotel industry's digital infrastructure, leading to significant operational challenges.
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HotelTechReport, the leading online buying platform for hotel technology, has announced that it has surpassed 50,000 authentic product reviews. This milestone represents a significant achievement for the hotel software community, underscoring the…
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Tiny hotels eye expansion amid high demand, growing eco-tourism market
These tiny hotels are able to pack up and relocate to other unique sites – a mobility factor that can be a huge draw for both new and returning customers, say experts.
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The 3 types and the implementation of training and development
Employee training and development is very crucial in employee performance and customer satisfaction. In a previous article, I described the connection of Training & Development to Employee Motivation and Customer Loyalty…
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How Hotels Can Leverage Financial Integration to Boost Efficiency and Profitability
Within a hotel organization’s finance and accounting departments, the importance of system integration cannot be overstated. Ensuring that all elements of the tech stack complement each other’s capabilities not only streamlines critical property…
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Track This Hotel Launches Service to Help Travelers Save on Hotel Bookings
Today, Track This Hotel announced the launch of its platform to help travelers manage hotel booking costs more effectively. By monitoring hotel rates after booking, the service alerts users to potential savings, offering a practical solution in a…
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The U.S. hotel industry notched a big win in the latest jobs data: The American hospitality and leisure sector — which includes restaurants and hotels— is back to pre-coronavirus pandemic levels.
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Luminary Hotel & Co. has been honored with the prestigious Alice S. Marriott Award for Community Service, presented in Washington, D.C. on Monday, Oct. 16…
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Long-time hotelier with Hilton Naples receives Tourism Legacy Award in Collier County
In more ways than one, Clark Hill has left his mark on Collier County. For nearly 24 years, he's served as general manager for the Hilton Naples, less than a mile from the beach…
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